Business phone system for residential remodelers

Residential remodelers in the United States

County Business Patterns counted 135,337 residential remodelers in the U.S. in 2023 (NAICS 236118, Residential Remodelers). They employed 480,272 people in mid-March and paid $27.4 billion in annual payroll. The average establishment has 3.5 employees. That is 39.8 establishments for every 100,000 residents.

California has the most (16,792), followed by New York (13,427), Florida (10,287), and Texas (6,224). Relative to population, Wyoming leads with 85.6 per 100,000 residents, and Mississippi has the fewest at 13.0.

Why the phone matters for residential remodelers

Remodelers sell projects through consultations and manage them through many calls with homeowners, subcontractors and suppliers. Keeping every call on a business line helps the whole team see project history.

Calls residential remodelers commonly handle:

• A homeowner calls about a kitchen remodel.
• A subcontractor calls about a schedule change.
• A supplier calls about cabinet delivery.
• The remodeler calls a homeowner to review a change order.
• An inspector calls to confirm an inspection.

Texting and after-hours calls

Remodelers text schedules, selections and progress photos.

Homeowners often call in the evening to discuss projects, so transcribed voicemails help.

How big residential remodelers are

81.0% of U.S. residential remodelers with employees had fewer than five people in March 2023. 92.7% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Residential remodelers by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for residential remodelers

Census published residential remodeler counts for 883 metro and micropolitan areas. The 25 largest:

What a phone system costs a residential remodeler in the U.S.

The average U.S. residential remodeler has 3.5 employees, so the comparison uses a 4-person team. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.

How Callata works for residential remodelers

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.