Business phone system for painting and wall covering contractors
How painting and wall covering contractors use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 38,280CBP 2023
- Employees
- 208,201mid-March 2023
- Avg. team
- 5.4employees per establishment
- Metro areas
- 660with published counts
Painting and wall covering contractors in the United States
County Business Patterns counted 38,280 painting and wall covering contractors in the U.S. in 2023 (NAICS 238320, Painting and Wall Covering Contractors). They employed 208,201 people in mid-March and paid $11.5 billion in annual payroll. The average establishment has 5.4 employees. That is 11.3 establishments for every 100,000 residents.
California has the most (4,880), followed by Florida (4,421), New York (2,579), and Washington (1,809). Relative to population, Idaho leads with 26.8 per 100,000 residents, and District of Columbia has the fewest at 1.7.
| Measure | United States |
|---|---|
| Establishments | 38,280 |
| Mid-March employees | 208,201 |
| Annual payroll | $11,485,346,000 |
| Payroll per employee | $55,165 |
| Employees per establishment | 5.4 |
Source: Census County Business Patterns 2023.
Why the phone matters for painting and wall covering contractors
Painting contractors book work through estimate calls, and crews are often on ladders when the phone rings. Fast callbacks help win estimates before a competitor does.
Calls painting and wall covering contractors commonly handle:
- A homeowner calls for an exterior painting estimate.
- A property manager calls about repainting a vacant unit.
- A customer calls to change colors.
- The contractor calls a customer to confirm the start date.
- A builder calls about a new-construction schedule.
Texting and after-hours calls
Painters text estimate confirmations, start dates and color approvals.
After-hours calls are mostly estimate requests.
How big painting and wall covering contractors are
75.1% of U.S. painting and wall covering contractors with employees had fewer than five people in March 2023. 88.8% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 28,745 | 75.1% |
| 5–9 employees | 5,240 | 13.7% |
| 10–19 employees | 2,525 | 6.6% |
| 20–49 employees | 1,307 | 3.4% |
| 50 or more employees | 462 | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Painting and wall covering contractors by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 4,880 | 33,206 | 12.4 |
| Florida | 4,421 | 17,838 | 18.9 |
| New York | 2,579 | 10,664 | 13.0 |
| Washington | 1,809 | 9,144 | 22.7 |
| Illinois | 1,505 | 6,093 | 11.8 |
| Texas | 1,468 | 23,652 | 4.7 |
| Pennsylvania | 1,168 | 6,221 | 8.9 |
| Oregon | 1,091 | 4,836 | 25.5 |
| North Carolina | 1,083 | 4,062 | 9.8 |
| Massachusetts | 1,068 | 4,031 | 15.0 |
| New Jersey | 1,046 | 4,101 | 11.0 |
| Virginia | 1,017 | 6,137 | 11.5 |
| Colorado | 1,010 | 3,662 | 17.0 |
| Ohio | 972 | 4,863 | 8.2 |
| Michigan | 969 | 4,268 | 9.6 |
| Georgia | 941 | 3,484 | 8.4 |
| Minnesota | 783 | 3,658 | 13.5 |
| Wisconsin | 710 | 3,102 | 11.9 |
| Arizona | 691 | 5,183 | 9.1 |
| Maryland | 681 | 4,119 | 10.9 |
| Utah | 645 | 3,404 | 18.4 |
| Indiana | 623 | 3,448 | 9.0 |
| Missouri | 621 | 4,016 | 9.9 |
| Idaho | 536 | 2,384 | 26.8 |
| South Carolina | 443 | 1,657 | 8.1 |
| Connecticut | 418 | 1,562 | 11.4 |
| Tennessee | 406 | 2,733 | 5.6 |
| Kansas | 369 | 1,615 | 12.4 |
| Nebraska | 320 | 1,624 | 16.0 |
| Kentucky | 293 | 1,284 | 6.4 |
| Iowa | 292 | 1,678 | 9.0 |
| Alabama | 287 | 1,518 | 5.6 |
| Montana | 286 | 1,008 | 25.1 |
| Oklahoma | 285 | 1,608 | 7.0 |
| Nevada | 275 | 2,136 | 8.4 |
| Maine | 267 | 840 | 19.0 |
| Louisiana | 243 | 3,440 | 5.3 |
| New Hampshire | 216 | 858 | 15.3 |
| Rhode Island | 192 | 715 | 17.3 |
| Arkansas | 176 | 1,359 | 5.7 |
| Hawaii | 155 | 1,463 | 10.7 |
| Vermont | 155 | 525 | 23.9 |
| New Mexico | 149 | 1,356 | 7.0 |
| South Dakota | 128 | 535 | 13.8 |
| Delaware | 116 | 665 | 11.0 |
| Mississippi | 109 | 574 | 3.7 |
| Alaska | 108 | 301 | 14.6 |
| North Dakota | 102 | 441 | 12.8 |
| Wyoming | 94 | 474 | 16.0 |
| West Virginia | 67 | 531 | 3.8 |
| District of Columbia | 12 | — | 1.7 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for painting and wall covering contractors
Census published painting contractor counts for 660 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 2,555 | 10,537 |
| Los Angeles, CA | 1,289 | 10,146 |
| Chicago, IL-IN | 1,279 | 5,229 |
| Miami, FL | 1,048 | 4,466 |
| Seattle, WA | 996 | 5,381 |
| San Francisco, CA | 739 | 4,682 |
| Boston, MA-NH | 726 | 3,289 |
| Philadelphia, PA-NJ-DE-MD | 711 | 3,549 |
| Atlanta, GA | 688 | 2,443 |
| Washington, DC-VA-MD-WV | 680 | 4,851 |
| Orlando, FL | 643 | 2,261 |
| Portland, OR-WA | 622 | 2,967 |
| Minneapolis, MN-WI | 589 | 2,920 |
| Tampa, FL | 562 | 2,249 |
| Dallas, TX | 478 | 3,875 |
| Denver, CO | 478 | 1,809 |
| Riverside, CA | 471 | 3,144 |
| San Diego, CA | 456 | 4,139 |
| Detroit, MI | 444 | 1,768 |
| Phoenix, AZ | 439 | 3,622 |
| Jacksonville, FL | 376 | 1,262 |
| St. Louis, MO-IL | 336 | 2,588 |
| Sacramento, CA | 331 | 1,891 |
| Charlotte, NC-SC | 311 | 1,016 |
| Baltimore, MD | 304 | 2,062 |
Callata vs. per-seat pricing for painting and wall covering contractors in the U.S.
The average U.S. painting contractor has 5.4 employees, so the comparison uses a 5-person team. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for painting and wall covering contractors
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many painting and wall covering contractors are in the U.S.?
38,280 in 2023, according to Census County Business Patterns (NAICS 238320).
What does a phone system cost a 5-person painting contractor?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 a month on Callata, where $99 covers the first 5 users.
Can painting and wall covering contractors keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a painting contractor?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.