CallataGuidesBusiness phone system for residential remodelers in Columbia, SC
Residential remodelers in the Columbia, SC metro area: 193 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 193CBP 2023
- Employees
- 674mid-March 2023
- Per 100k residents
- 22.2U.S. 39.8
- Rank
- 109th of 883areas by count
How many residential remodelers are in Columbia, SC?
County Business Patterns counts 193 residential remodelers (NAICS 236118, Residential Remodelers) in the Columbia, SC metro area for 2023. Together they reported 674 mid-March employees and $39.3 million of payroll for the year. That ranks 109th of the 883 metro and micropolitan areas where Census published a count for this industry.
With 870,000 residents in the Census 2024 estimate, that is 22.2 residential remodelers per 100,000 people, 44.3% below the national rate of 39.8. Establishments average 3.5 employees, in line with the U.S. average of 3.5. Payroll per employee comes to $58,261, 2.3% above the national $56,954.
| Measure | Columbia, SC | South Carolina | United States |
|---|---|---|---|
| Establishments | 193 | 1,403 | 135,337 |
| Mid-March employees | 674 | 4,992 | 480,272 |
| Annual payroll | $39,268,000 | $285,093,000 | $27,353,358,000 |
| Employees per establishment | 3.5 | 3.6 | 3.5 |
| Payroll per employee | $58,261 | $57,110 | $56,954 |
| Establishments per 100,000 residents | 22.2 | 25.6 | 39.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: residential remodelers in Columbia, SC
Of the residential remodelers in Columbia, SC that had employees in March 2023, 82.2% had fewer than five (the U.S. share is 81.0%). 95.3% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 157 | 82.2% | 81.0% |
| 5–9 employees | 25 | 13.1% | 11.6% |
| 10–19 employees | 6 | 3.1% | 5.0% |
| 20–49 employees | 3 | 1.6% | 1.9% |
| 50 or more employees | 0 | 0.0% | 0.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for residential remodelers in Columbia, SC
Remodelers sell projects through consultations and manage them through many calls with homeowners, subcontractors and suppliers. Keeping every call on a business line helps the whole team see project history.
A few of the calls that come in to residential remodelers in Columbia, SC:
- A subcontractor calls about a schedule change.
- An inspector calls to confirm an inspection.
- The remodeler calls a homeowner to review a change order.
After-hours calls
Homeowners often call in the evening to discuss projects, so transcribed voicemails help.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs a residential remodeler in Columbia, SC
The average residential remodeler in Columbia, SC has 3.5 employees, so a 3-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $74.85 a month on Ooma Office Pro or $90.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Columbia, SC
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 803 has the most, with 324 of 372 exchanges (87%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your homeowners recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 803 | 324 | Eastern | 1947 | 839 |
| 839 | 43 | Eastern | 2020 | 803 |
| 864 | 3 | Eastern | 1995 | 821 |
| 843 | 1 | Eastern | 1998 | 854 |
| 854 | 1 | Eastern | 2015 | 843 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a residential remodeler in Columbia, SC
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Columbia, SC, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many residential remodelers are there in Columbia, SC?
Census County Business Patterns counted 193 residential remodelers in the Columbia, SC metro area in 2023. They employed 674 people in mid-March.
What does a business phone system cost for a 3-person residential remodeler?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a residential remodeler in Columbia, SC use?
Area code 803 has the most assigned exchanges among the area's named places, followed by 839 and 864. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a residential remodeler?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.