Business phone system for flooring contractors

Flooring contractors in the United States

County Business Patterns counted 17,989 flooring contractors in the U.S. in 2023 (NAICS 238330, Flooring Contractors). They employed 84,998 people in mid-March and paid $5.2 billion in annual payroll. The average establishment has 4.7 employees. That is 5.3 establishments for every 100,000 residents.

California has the most (2,194), followed by Florida (1,922), New York (1,036), and Washington (856). Relative to population, Idaho leads with 12.6 per 100,000 residents, and District of Columbia has the fewest at 0.9.

Why the phone matters for flooring contractors

Flooring contractors coordinate measurements, material orders and installation dates, so customers call often to check on schedules. Missed calls slow down jobs that depend on deliveries.

Calls flooring contractors commonly handle:

• A homeowner calls to schedule a measurement.
• A customer calls about a delivery date.
• A builder calls about installation timing.
• The contractor calls a customer about a backordered material.
• A customer calls about a repair.

Texting and after-hours calls

Contractors text measurement appointments and install dates.

After-hours calls are usually scheduling questions.

How big flooring contractors are

76.8% of U.S. flooring contractors with employees had fewer than five people in March 2023. 89.9% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Flooring contractors by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for flooring contractors

Census published flooring contractor counts for 498 metro and micropolitan areas. The 25 largest:

Phone system pricing for a 5-person flooring contractor

The average U.S. flooring contractor has 4.7 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $612 less than RingCentral for a flooring contractor in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

How Callata works for flooring contractors

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.