Business phone system for masonry contractors

Masonry contractors in the United States

County Business Patterns counted 18,258 masonry contractors in the U.S. in 2023 (NAICS 238140, Masonry Contractors). They employed 139,844 people in mid-March and paid $8.6 billion in annual payroll. The average establishment has 7.7 employees. That is 5.4 establishments for every 100,000 residents.

New York has the most (1,535), followed by Florida (1,405), California (1,300), and Pennsylvania (1,053). Relative to population, Vermont leads with 13.6 per 100,000 residents, and District of Columbia has the fewest at 1.0.

Why the phone matters for masonry contractors

Masonry contractors take calls about brick, stone, chimneys and retaining walls, and crews are typically outdoors on site. A business line that rings field phones keeps estimates from slipping.

Calls masonry contractors commonly handle:

• A homeowner calls about a crumbling chimney.
• A builder calls about a stone veneer.
• A customer calls for a patio estimate.
• The contractor calls a supplier about stone delivery.
• A property manager calls about repointing.

Texting and after-hours calls

Contractors text estimate times and project photos.

After-hours calls are mostly estimate requests.

How big masonry contractors are

68.7% of U.S. masonry contractors with employees had fewer than five people in March 2023. 83.9% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Masonry contractors by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for masonry contractors

Census published masonry contractor counts for 573 metro and micropolitan areas. The 25 largest:

What a phone system costs a masonry contractor in the U.S.

The average U.S. masonry contractor has 7.7 employees, so the comparison uses an 8-person team. Priced per seat, 8 users would run $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.

How Callata works for masonry contractors

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.