Business phone system for finish carpentry contractors
How finish carpentry contractors use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 32,219CBP 2023
- Employees
- 177,042mid-March 2023
- Avg. team
- 5.5employees per establishment
- Metro areas
- 672with published counts
Finish carpentry contractors in the United States
County Business Patterns counted 32,219 finish carpentry contractors in the U.S. in 2023 (NAICS 238350, Finish Carpentry Contractors). They employed 177,042 people in mid-March and paid $10.5 billion in annual payroll. The average establishment has 5.5 employees. That is 9.5 establishments for every 100,000 residents.
Florida has the most (4,085), followed by California (2,784), New York (2,675), and Texas (1,423). Relative to population, Montana leads with 23.5 per 100,000 residents, and District of Columbia has the fewest at 1.9.
| Measure | United States |
|---|---|
| Establishments | 32,219 |
| Mid-March employees | 177,042 |
| Annual payroll | $10,516,185,000 |
| Payroll per employee | $59,399 |
| Employees per establishment | 5.5 |
Source: Census County Business Patterns 2023.
Why the phone matters for finish carpentry contractors
Finish carpenters do trim, cabinetry and built-ins, often for contractors on tight schedules. Being reachable on site helps keep jobs sequenced.
Calls finish carpentry contractors commonly handle:
- A homeowner calls about built-in shelving.
- A general contractor calls to schedule trim work.
- A customer calls about a cabinet installation.
- The carpenter calls a supplier about millwork.
- A designer calls about a detail.
Texting and after-hours calls
Carpenters text photos and schedule updates.
After-hours calls are usually estimate requests.
How big finish carpentry contractors are
73.5% of U.S. finish carpentry contractors with employees had fewer than five people in March 2023. 87.7% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 23,691 | 73.5% |
| 5–9 employees | 4,575 | 14.2% |
| 10–19 employees | 2,387 | 7.4% |
| 20–49 employees | 1,181 | 3.7% |
| 50 or more employees | 384 | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Finish carpentry contractors by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Florida | 4,085 | 19,111 | 17.5 |
| California | 2,784 | 19,812 | 7.1 |
| New York | 2,675 | 11,316 | 13.5 |
| Texas | 1,423 | 11,055 | 4.5 |
| Illinois | 1,278 | 5,514 | 10.1 |
| North Carolina | 1,121 | 5,050 | 10.1 |
| Pennsylvania | 1,076 | 6,637 | 8.2 |
| Washington | 1,052 | 5,892 | 13.2 |
| Colorado | 1,027 | 3,843 | 17.2 |
| Massachusetts | 979 | 4,251 | 13.7 |
| New Jersey | 904 | 4,607 | 9.5 |
| Ohio | 844 | 5,200 | 7.1 |
| Georgia | 768 | 5,359 | 6.9 |
| Michigan | 764 | 4,221 | 7.5 |
| Minnesota | 738 | 3,884 | 12.7 |
| Virginia | 727 | 3,815 | 8.3 |
| Utah | 696 | 3,554 | 19.9 |
| Wisconsin | 638 | 4,074 | 10.7 |
| Arizona | 636 | 5,402 | 8.4 |
| Indiana | 552 | 3,270 | 8.0 |
| Missouri | 539 | 3,691 | 8.6 |
| Maryland | 510 | 4,287 | 8.1 |
| Oregon | 497 | 2,616 | 11.6 |
| South Carolina | 454 | 2,076 | 8.3 |
| Tennessee | 452 | 2,654 | 6.3 |
| Idaho | 384 | 1,650 | 19.2 |
| Iowa | 344 | 1,526 | 10.6 |
| Connecticut | 319 | 1,860 | 8.7 |
| Nebraska | 319 | 1,464 | 15.9 |
| Oklahoma | 288 | 1,740 | 7.0 |
| Kansas | 269 | 1,670 | 9.1 |
| Montana | 267 | 676 | 23.5 |
| Alabama | 248 | 1,334 | 4.8 |
| Louisiana | 248 | 1,481 | 5.4 |
| Maine | 247 | 776 | 17.6 |
| Kentucky | 246 | 1,156 | 5.4 |
| Nevada | 235 | 2,334 | 7.2 |
| Arkansas | 199 | 1,091 | 6.4 |
| Rhode Island | 176 | 1,039 | 15.8 |
| New Hampshire | 164 | 822 | 11.6 |
| South Dakota | 137 | 511 | 14.8 |
| New Mexico | 128 | 647 | 6.0 |
| Delaware | 122 | 720 | 11.6 |
| Mississippi | 115 | 536 | 3.9 |
| North Dakota | 104 | 484 | 13.1 |
| Vermont | 102 | 256 | 15.7 |
| Hawaii | 101 | 864 | 7.0 |
| Alaska | 91 | 440 | 12.3 |
| Wyoming | 68 | 299 | 11.6 |
| West Virginia | 66 | 327 | 3.7 |
| District of Columbia | 13 | 148 | 1.9 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for finish carpentry contractors
Census published finish carpentry contractor counts for 672 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 2,570 | 11,707 |
| Miami, FL | 1,208 | 4,326 |
| Chicago, IL-IN | 1,115 | 4,652 |
| Los Angeles, CA | 857 | 5,931 |
| Boston, MA-NH | 639 | 3,226 |
| Seattle, WA | 578 | 3,844 |
| Philadelphia, PA-NJ-DE-MD | 572 | 3,790 |
| Washington, DC-VA-MD-WV | 516 | 3,038 |
| Minneapolis, MN-WI | 505 | 3,028 |
| Tampa, FL | 492 | 5,864 |
| Atlanta, GA | 480 | 3,950 |
| Denver, CO | 466 | 2,096 |
| Phoenix, AZ | 450 | 4,373 |
| Orlando, FL | 429 | 1,578 |
| Detroit, MI | 418 | 2,098 |
| Dallas, TX | 391 | 3,260 |
| Portland, OR-WA | 357 | 2,101 |
| Riverside, CA | 336 | 2,784 |
| San Francisco, CA | 309 | 2,365 |
| Charlotte, NC-SC | 306 | 1,609 |
| Houston, TX | 296 | 2,513 |
| San Diego, CA | 291 | 1,903 |
| Cape Coral, FL | 288 | 1,447 |
| Jacksonville, FL | 266 | 874 |
| Providence, RI-MA | 255 | 1,430 |
Phone system pricing for a 5-person finish carpentry contractor
The average U.S. finish carpentry contractor has 5.5 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $612 less than RingCentral for a finish carpentry contractor in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for finish carpentry contractors
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many finish carpentry contractors are in the U.S.?
32,219 in 2023, according to Census County Business Patterns (NAICS 238350).
What does a phone system cost a 5-person finish carpentry contractor?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 a month on Callata, where $99 covers the first 5 users.
Can finish carpentry contractors keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a finish carpentry contractor?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.