Business phone system for residential remodelers in Illinois

Residential remodelers in Illinois by the numbers

Illinois had 6,209 residential remodelers in 2023, according to Census County Business Patterns (NAICS 236118, Residential Remodelers). They employed 15,603 people in mid-March and reported $862.2 million in annual payroll. That is the 5th highest count among the 51 states and DC with published figures. Residential remodelers make up 1.9% of the 322,415 business establishments in the state.

Per 100,000 residents (2024 estimate) Illinois has 48.9 residential remodelers, 22.8% above the national rate of 39.8. The average establishment has 2.5 employees against 3.5 nationally. Payroll per employee is $55,262, 3.0% below the U.S. figure of $56,954.

Residential remodelers by metro area in Illinois

Census published residential remodeler counts for 33 metro or micropolitan areas that include part of Illinois. The largest is Chicago, IL-IN, with 5,230 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 12% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at residential remodelers in Illinois

88.9% of Illinois's residential remodelers with employees had fewer than five people in March 2023, compared with 81.0% nationally. 95.7% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Why the phone matters for residential remodelers in Illinois

Remodelers sell projects through consultations and manage them through many calls with homeowners, subcontractors and suppliers. Keeping every call on a business line helps the whole team see project history. That holds for residential remodelers in Illinois as much as anywhere.

A few of the calls that come in to residential remodelers in Illinois:

• A homeowner calls about a kitchen remodel.
• An inspector calls to confirm an inspection.
• A supplier calls about cabinet delivery.

Calls after closing time

Homeowners often call in the evening to discuss projects, so transcribed voicemails help.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a residential remodeler in Illinois

Residential remodelers in Illinois average 2.5 employees, so the comparison uses a 3-person team. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.

At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.

Area codes in Illinois

Illinois has 17 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your homeowners know, subject to carrier inventory, or port your current number for free.

How Callata works for residential remodelers in Illinois

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Illinois, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.