Business phone system for tile and terrazzo contractors

Tile and terrazzo contractors in the United States

County Business Patterns counted 10,685 tile and terrazzo contractors in the U.S. in 2023 (NAICS 238340, Tile and Terrazzo Contractors). They employed 58,611 people in mid-March and paid $3.3 billion in annual payroll. The average establishment has 5.5 employees. That is 3.1 establishments for every 100,000 residents.

California has the most (1,767), followed by Florida (1,715), New York (702), and Washington (545). Relative to population, Utah leads with 7.8 per 100,000 residents, and District of Columbia has the fewest at 0.4.

Why the phone matters for tile and terrazzo contractors

Tile installers work on bathrooms and kitchens that are often part of larger remodels, so they take calls from homeowners and general contractors alike. Staying reachable on site keeps the schedule intact.

Calls tile and terrazzo contractors commonly handle:

• A homeowner calls about a shower remodel.
• A general contractor calls to schedule tile work.
• A supplier calls about an order.
• The installer calls a customer about grout colors.
• A customer calls about a cracked tile.

Texting and after-hours calls

Installers text photos, schedules and material choices.

After-hours calls are typically not urgent.

How big tile and terrazzo contractors are

71.6% of U.S. tile and terrazzo contractors with employees had fewer than five people in March 2023. 85.5% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Tile and terrazzo contractors by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for tile and terrazzo contractors

Census published tile and terrazzo contractor counts for 346 metro and micropolitan areas. The 25 largest:

What a phone system costs a tile and terrazzo contractor in the U.S.

The average U.S. tile and terrazzo contractor has 5.5 employees, so the comparison uses a 5-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 5 users on RingCentral RingEX Core cost $150.00 a month and 5 on Ooma Office Pro cost $124.75. Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $612 less than RingCentral for a tile and terrazzo contractor in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

How Callata works for tile and terrazzo contractors

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.