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Business phone system for residential remodelers in Virginia

3,771 residential remodelers operated in Virginia in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
3,771CBP 2023
Employees
14,749mid-March 2023
Per 100k residents
42.8U.S. 39.8
State rank
11th of 51by count

Residential remodelers in Virginia by the numbers

The Census Bureau counted 3,771 residential remodelers in Virginia in its 2023 County Business Patterns (NAICS 236118). They employed 14,749 people in mid-March and reported $819.3 million in annual payroll. That is the 11th highest count among the 51 states and DC with published figures. Residential remodelers make up 1.8% of the 210,842 business establishments in the state.

Per 100,000 residents (2024 estimate) Virginia has 42.8 residential remodelers, 7.6% above the national rate of 39.8. The average establishment has 3.9 employees against 3.5 nationally. Payroll per employee is $55,547, 2.5% below the U.S. figure of $56,954.

Residential remodelers: Virginia compared with the U.S., 2023
MeasureVirginiaUnited States
Establishments3,771135,337
Mid-March employees14,749480,272
Annual payroll$819,260,000$27,353,358,000
Employees per establishment3.93.5
Payroll per employee$55,547$56,954
Establishments per 100,000 residents42.839.8

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where residential remodelers in Virginia are concentrated

Census published residential remodeler counts for 15 metro or micropolitan areas that include part of Virginia. The largest is Washington, DC-VA-MD-WV, with 2,993 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 31% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Residential remodelers by metro or micropolitan area, Virginia, 2023
AreaEstablishmentsEmployeesPer 100k residents
Washington, DC-VA-MD-WV2,99312,48946.5
Virginia Beach, VA-NC7202,59240.1
Richmond, VA5782,19942.2
Roanoke, VA12446139.3
Charlottesville, VA11644151.0
Lynchburg, VA10941340.9
Kingsport, TN-VA8036825.5
Winchester, VA-WV6820645.4
Blacksburg, VA6361234.6
Harrisonburg, VA6216844.7
Staunton, VA5716844.4
Danville, VA3116830.6
Bluefield, WV-VA1911819.7
Lake of the Woods, VA164441.0
Martinsville, VA113217.4

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at residential remodelers in Virginia

80.1% of Virginia's residential remodelers with employees had fewer than five people in March 2023, compared with 81.0% nationally. 91.9% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Residential remodelers in Virginia by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees3,02180.1%81.0%
5–9 employees44311.7%11.6%
10–19 employees2075.5%5.0%
20–49 employees842.2%1.9%
50 or more employees160.4%0.5%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Calls a residential remodeler in Virginia has to catch

Remodelers sell projects through consultations and manage them through many calls with homeowners, subcontractors and suppliers. Keeping every call on a business line helps the whole team see project history. That holds for residential remodelers in Virginia as much as anywhere.

Calls a residential remodeler in Virginia might handle in a typical week include:

After-hours calls

Homeowners often call in the evening to discuss projects, so transcribed voicemails help.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for residential remodelers in Virginia

Residential remodelers in Virginia average 3.9 employees, so the comparison uses a 4-person team. On a per-user plan that headcount sets the bill: $99.80 a month on Ooma Office Pro or $120.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 4-person residential remodeler
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$76.00$912.00
Nextiva (Core)$23.00 per user$92.00$1,104.00
Ooma (Office Pro)$24.95 per user$99.80$1,197.60
Dialpad (Standard)$27.00 per user$108.00$1,296.00
RingCentral (RingEX Core)$30.00 per user$120.00$1,440.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Virginia

Virginia has 10 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your homeowners know, subject to carrier inventory, or port your current number for free.

Area codes in Virginia by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
540786Eastern1995826
757785Eastern1996948
804781Eastern1973686
703775Eastern1947571
571632Eastern2000703
434509Eastern2001none
276373Eastern2001none
826125Eastern2022540
948101Eastern2022757
68631Eastern2024804

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for residential remodelers in Virginia

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Virginia, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many residential remodelers are in Virginia?

3,771 in 2023, according to Census County Business Patterns. They employed 14,749 people in mid-March.

Which Virginia metro area has the most residential remodelers?

Washington, DC-VA-MD-WV, with 2,993 establishments in 2023.

What does a phone system cost a 4-person residential remodeler?

$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Virginia number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.