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Business phone system for residential remodelers in Ohio

3,362 residential remodelers operated in Ohio in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
3,362CBP 2023
Employees
13,233mid-March 2023
Per 100k residents
28.3U.S. 39.8
State rank
13th of 51by count

How many residential remodelers operate in Ohio

Ohio had 3,362 residential remodelers in 2023, according to Census County Business Patterns (NAICS 236118, Residential Remodelers). They employed 13,233 people in mid-March and reported $772.0 million in annual payroll. That is the 13th highest count among the 51 states and DC with published figures. Residential remodelers make up 1.3% of the 255,049 business establishments in the state.

Per 100,000 residents (2024 estimate) Ohio has 28.3 residential remodelers, 28.9% below the national rate of 39.8. The average establishment has 3.9 employees against 3.5 nationally. Payroll per employee is $58,336, 2.4% above the U.S. figure of $56,954.

Residential remodelers: Ohio compared with the U.S., 2023
MeasureOhioUnited States
Establishments3,362135,337
Mid-March employees13,233480,272
Annual payroll$771,964,000$27,353,358,000
Employees per establishment3.93.5
Payroll per employee$58,336$56,954
Establishments per 100,000 residents28.339.8

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Residential remodelers by metro area in Ohio

Census published residential remodeler counts for 44 metro or micropolitan areas that include part of Ohio. The largest is Cleveland, OH, with 708 establishments. Single-state metro and micropolitan areas account for 79% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Residential remodelers by metro or micropolitan area, Ohio, 2023
AreaEstablishmentsEmployeesPer 100k residents
Cleveland, OH7082,50632.6
Cincinnati, OH-KY-IN7012,61630.4
Columbus, OH6102,79427.4
Akron, OH21796730.9
Dayton, OH19976224.2
Canton, OH13542033.7
Toledo, OH13373422.1
Youngstown, OH10037723.5
Huntington, WV-KY-OH8745223.7
Wooster, OH4523038.6
Wheeling, WV-OH4018529.6
Sandusky, OH3711232.6
Weirton, WV-OH3410030.0
Greenville, OH317460.2
Mansfield, OH309224.0
Fremont, OH267344.2
Marietta, OH2512442.9
Lima, OH228721.8
Tiffin, OH228340.2
Celina, OH226651.6
New Philadelphia, OH2112122.8
Zanesville, OH2110324.3
Norwalk, OH218336.1
Springfield, OH205014.8
Mount Vernon, OH205031.3

Top 25 of 44 areas by establishments. Source: Census CBP 2023.

Team sizes at residential remodelers in Ohio

77.5% of Ohio's residential remodelers with employees had fewer than five people in March 2023, compared with 81.0% nationally. 90.7% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Residential remodelers in Ohio by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees2,60477.5%81.0%
5–9 employees44613.3%11.6%
10–19 employees2186.5%5.0%
20–49 employees782.3%1.9%
50 or more employees160.5%0.5%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Calls a residential remodeler in Ohio has to catch

Remodelers sell projects through consultations and manage them through many calls with homeowners, subcontractors and suppliers. Keeping every call on a business line helps the whole team see project history. That holds for residential remodelers in Ohio as much as anywhere.

Calls a residential remodeler in Ohio might handle in a typical week include:

Calls after closing time

Homeowners often call in the evening to discuss projects, so transcribed voicemails help.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 4-person residential remodeler

Residential remodelers in Ohio average 3.9 employees, so the comparison uses a 4-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 4-person residential remodeler
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$76.00$912.00
Nextiva (Core)$23.00 per user$92.00$1,104.00
Ooma (Office Pro)$24.95 per user$99.80$1,197.60
Dialpad (Standard)$27.00 per user$108.00$1,296.00
RingCentral (RingEX Core)$30.00 per user$120.00$1,440.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Ohio

Ohio has 15 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your homeowners know, subject to carrier inventory, or port your current number for free.

Area codes in Ohio by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
330787Eastern1996234
740786Eastern1997220
513784Eastern1947283
419783Eastern1947567
937780Eastern1996326
614777Eastern1947380
440757Eastern1997436
216612Eastern1947none
567421Eastern2002419
234398Eastern2000330
220142Eastern2015740
380138Eastern2016614
32688Eastern2020937
28348Eastern2023513
4360Eastern2024440

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for residential remodelers in Ohio

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Ohio, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many residential remodelers are in Ohio?

3,362 in 2023, according to Census County Business Patterns. They employed 13,233 people in mid-March.

Which Ohio metro area has the most residential remodelers?

Cleveland, OH, with 708 establishments in 2023.

What does a phone system cost a 4-person residential remodeler?

$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Ohio number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.