CallataGuidesBusiness phone system for residential remodelers in Portland, ME
Residential remodelers in the Portland-South Portland, ME metro area: 463 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 463CBP 2023
- Employees
- 1,409mid-March 2023
- Per 100k residents
- 81.0U.S. 39.8
- Rank
- 55th of 883areas by count
Residential remodelers in Portland, ME by the numbers
The Census Bureau's 2023 County Business Patterns lists 463 establishments classified as Residential Remodelers (NAICS 236118) in the Portland-South Portland, ME metro area. Together they reported 1,409 mid-March employees and $82.2 million of payroll for the year. That ranks 55th of the 883 metro and micropolitan areas where Census published a count for this industry.
With 572,000 residents in the Census 2024 estimate, that is 81.0 residential remodelers per 100,000 people, 103.6% above the national rate of 39.8. Establishments average 3.0 employees, 14.2% below the U.S. average of 3.5. Payroll per employee comes to $58,317, 2.4% above the national $56,954.
| Measure | Portland, ME | Maine | United States |
|---|---|---|---|
| Establishments | 463 | 1,074 | 135,337 |
| Mid-March employees | 1,409 | 3,156 | 480,272 |
| Annual payroll | $82,168,000 | $158,794,000 | $27,353,358,000 |
| Employees per establishment | 3.0 | 2.9 | 3.5 |
| Payroll per employee | $58,317 | $50,315 | $56,954 |
| Establishments per 100,000 residents | 81.0 | 76.4 | 39.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big residential remodelers in Portland, ME are
Of the residential remodelers in Portland, ME that had employees in March 2023, 81.4% had fewer than five (the U.S. share is 81.0%). 94.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 377 | 81.4% | 81.0% |
| 5–9 employees | 58 | 12.5% | 11.6% |
| 10–19 employees | 22 | 4.8% | 5.0% |
| 20–49 employees | 6 | 1.3% | 1.9% |
| 50 or more employees | 0 | 0.0% | 0.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What residential remodelers in Portland, ME use the phone for
Remodelers sell projects through consultations and manage them through many calls with homeowners, subcontractors and suppliers. Keeping every call on a business line helps the whole team see project history.
Typical inbound and outbound calls for residential remodelers in Portland, ME:
- A supplier calls about cabinet delivery.
- A subcontractor calls about a schedule change.
- A homeowner calls about a kitchen remodel.
Calls after closing time
Homeowners often call in the evening to discuss projects, so transcribed voicemails help.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
What a phone system costs a residential remodeler in Portland, ME
The average residential remodeler in Portland, ME has 3.0 employees, so a 3-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 3 users on RingCentral RingEX Core cost $90.00 a month and 3 on Ooma Office Pro cost $74.85. Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Portland, ME
The exchanges in the area's named cities and towns are all in area code 207 (269 exchanges in NANPA's file). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your homeowners recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 207 | 269 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for residential remodelers
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Portland, ME, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many residential remodelers are there in Portland, ME?
Census County Business Patterns counted 463 residential remodelers in the Portland-South Portland, ME metro area in 2023. They employed 1,409 people in mid-March.
What does a business phone system cost for a 3-person residential remodeler?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a residential remodeler in Portland, ME use?
Area code 207 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a residential remodeler?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.