Business phone system for new single-family housing construction contractors
How new single-family housing construction contractors use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 60,635CBP 2023
- Employees
- 236,076mid-March 2023
- Avg. team
- 3.9employees per establishment
- Metro areas
- 853with published counts
New single-family housing construction contractors in the United States
County Business Patterns counted 60,635 new single-family housing construction contractors in the U.S. in 2023 (NAICS 236115, New Single-Family Housing Construction (except For-Sale Builders)). They employed 236,076 people in mid-March and paid $15.3 billion in annual payroll. The average establishment has 3.9 employees. That is 17.8 establishments for every 100,000 residents.
California has the most (7,230), followed by Texas (4,840), Florida (4,419), and North Carolina (3,592). Relative to population, Montana leads with 94.5 per 100,000 residents, and District of Columbia has the fewest at 2.4.
| Measure | United States |
|---|---|
| Establishments | 60,635 |
| Mid-March employees | 236,076 |
| Annual payroll | $15,346,277,000 |
| Payroll per employee | $65,006 |
| Employees per establishment | 3.9 |
Source: Census County Business Patterns 2023.
Why the phone matters for new single-family housing construction contractors
Builders coordinate buyers, trades, inspectors and lenders across many homes at once. Buyers call often during construction, and sales calls need fast responses.
Calls new single-family housing construction contractors commonly handle:
- A buyer calls about available lots.
- A buyer under contract calls for a construction update.
- A trade calls about schedule changes.
- The builder calls a buyer to schedule a walkthrough.
- A lender calls about a draw inspection.
Texting and after-hours calls
Builders text walkthrough times and milestone updates.
Sales inquiries arrive evenings and weekends.
How big new single-family housing construction contractors are
78.1% of U.S. new single-family housing construction contractors with employees had fewer than five people in March 2023. 92.1% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 47,382 | 78.1% |
| 5–9 employees | 8,491 | 14.0% |
| 10–19 employees | 3,284 | 5.4% |
| 20–49 employees | 1,157 | 1.9% |
| 50 or more employees | 320 | 0.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
New single-family housing construction contractors by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 7,230 | 33,488 | 18.3 |
| Texas | 4,840 | 19,666 | 15.5 |
| Florida | 4,419 | 18,731 | 18.9 |
| North Carolina | 3,592 | 12,103 | 32.5 |
| Washington | 3,243 | 12,470 | 40.8 |
| New York | 2,921 | 9,530 | 14.7 |
| Oregon | 2,797 | 8,698 | 65.5 |
| Georgia | 1,867 | 5,467 | 16.7 |
| New Jersey | 1,786 | 5,315 | 18.8 |
| Utah | 1,484 | 5,840 | 42.4 |
| Virginia | 1,424 | 5,634 | 16.2 |
| Michigan | 1,386 | 5,737 | 13.7 |
| Colorado | 1,348 | 5,286 | 22.6 |
| Pennsylvania | 1,347 | 7,368 | 10.3 |
| Illinois | 1,325 | 3,501 | 10.4 |
| Minnesota | 1,189 | 3,900 | 20.5 |
| Montana | 1,075 | 3,375 | 94.5 |
| Idaho | 1,024 | 3,476 | 51.2 |
| Wisconsin | 1,001 | 3,539 | 16.8 |
| Ohio | 987 | 4,190 | 8.3 |
| Indiana | 960 | 3,611 | 13.9 |
| South Carolina | 959 | 4,082 | 17.5 |
| Arizona | 942 | 4,702 | 12.4 |
| Tennessee | 901 | 3,626 | 12.5 |
| Massachusetts | 861 | 3,407 | 12.1 |
| Missouri | 837 | 3,576 | 13.4 |
| Iowa | 665 | 1,987 | 20.5 |
| Maine | 560 | 2,234 | 39.9 |
| Alabama | 553 | 2,436 | 10.7 |
| Arkansas | 528 | 1,625 | 17.1 |
| Kansas | 456 | 1,626 | 15.4 |
| Maryland | 436 | 2,327 | 7.0 |
| Oklahoma | 426 | 1,361 | 10.4 |
| South Dakota | 426 | 1,390 | 46.1 |
| Louisiana | 416 | 1,455 | 9.0 |
| Kentucky | 406 | 1,577 | 8.8 |
| Nebraska | 398 | 1,241 | 19.8 |
| West Virginia | 396 | 1,487 | 22.4 |
| New Mexico | 364 | 1,244 | 17.1 |
| New Hampshire | 360 | 1,599 | 25.5 |
| Vermont | 322 | 1,333 | 49.7 |
| Connecticut | 312 | 1,290 | 8.5 |
| Nevada | 283 | 2,122 | 8.7 |
| Hawaii | 264 | 1,854 | 18.3 |
| Wyoming | 261 | 1,226 | 44.4 |
| Mississippi | 250 | 819 | 8.5 |
| Rhode Island | 211 | 1,123 | 19.0 |
| North Dakota | 207 | 714 | 26.0 |
| Alaska | 198 | 609 | 26.8 |
| Delaware | 175 | 951 | 16.6 |
| District of Columbia | 17 | 128 | 2.4 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for new single-family housing construction contractors
Census published home builder counts for 853 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 3,226 | 9,970 |
| Los Angeles, CA | 2,205 | 8,708 |
| Seattle, WA | 1,321 | 5,828 |
| Portland, OR-WA | 1,206 | 3,833 |
| Dallas, TX | 1,184 | 5,431 |
| Atlanta, GA | 1,083 | 3,063 |
| Miami, FL | 1,027 | 5,172 |
| Houston, TX | 952 | 4,313 |
| Chicago, IL-IN | 929 | 1,997 |
| San Francisco, CA | 915 | 4,402 |
| Charlotte, NC-SC | 791 | 2,401 |
| Riverside, CA | 653 | 4,190 |
| Philadelphia, PA-NJ-DE-MD | 643 | 3,642 |
| Austin, TX | 643 | 2,423 |
| San Diego, CA | 609 | 2,322 |
| Orlando, FL | 542 | 2,197 |
| Boston, MA-NH | 530 | 2,089 |
| Washington, DC-VA-MD-WV | 505 | 2,635 |
| Phoenix, AZ | 492 | 2,796 |
| Tampa, FL | 483 | 1,766 |
| Minneapolis, MN-WI | 478 | 1,810 |
| Raleigh, NC | 469 | 1,970 |
| Sacramento, CA | 465 | 3,093 |
| San Antonio, TX | 433 | 1,472 |
| San Jose, CA | 391 | 1,751 |
Phone system pricing for a 4-person home builder
The average U.S. home builder has 3.9 employees, so the comparison uses a 4-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for new single-family housing construction contractors
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many new single-family housing construction contractors are in the U.S.?
60,635 in 2023, according to Census County Business Patterns (NAICS 236115).
What does a phone system cost a 4-person home builder?
$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 a month on Callata, where $99 covers the first 5 users.
Can new single-family housing construction contractors keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a home builder?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.