Business phone system for site preparation contractors

Site preparation contractors in the United States

County Business Patterns counted 41,777 site preparation contractors in the U.S. in 2023 (NAICS 238910, Site Preparation Contractors). They employed 472,783 people in mid-March and paid $36.5 billion in annual payroll. The average establishment has 11.3 employees. That is 12.3 establishments for every 100,000 residents.

Texas has the most (2,794), followed by California (2,711), Florida (2,051), and New York (1,861). Relative to population, Wyoming leads with 52.1 per 100,000 residents, and District of Columbia has the fewest at 2.0.

Why the phone matters for site preparation contractors

Excavation and site work contractors coordinate equipment, crews and permits across job sites. Builders and homeowners need to reach them quickly when schedules shift.

Calls site preparation contractors commonly handle:

• A builder calls to schedule lot clearing.
• A homeowner calls about grading a yard.
• A utility locator calls about marks.
• The contractor calls a customer about access.
• A developer calls for a bid.

Texting and after-hours calls

Contractors text arrival windows and site photos.

After-hours calls are usually scheduling questions.

How big site preparation contractors are

60.7% of U.S. site preparation contractors with employees had fewer than five people in March 2023. 76.9% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Site preparation contractors by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for site preparation contractors

Census published site preparation contractor counts for 881 metro and micropolitan areas. The 25 largest:

Phone system pricing for an 11-person site preparation contractor

The average U.S. site preparation contractor has 11.3 employees, so the comparison uses an 11-person team. Priced per seat, 11 users would run $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,332 less than RingCentral for a site preparation contractor in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

How Callata works for site preparation contractors

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.