Business phone system for glass and glazing contractors

Glass and glazing contractors in the United States

County Business Patterns counted 6,945 glass and glazing contractors in the U.S. in 2023 (NAICS 238150, Glass and Glazing Contractors). They employed 68,694 people in mid-March and paid $4.8 billion in annual payroll. The average establishment has 9.9 employees. That is 2.0 establishments for every 100,000 residents.

California has the most (1,030), followed by Florida (733), Texas (630), and New York (479). Relative to population, Colorado leads with 3.1 per 100,000 residents, and District of Columbia has the fewest at 0.4.

Why the phone matters for glass and glazing contractors

Glass contractors handle storefront, window and shower-door work, and broken glass is often urgent for a business. Answering quickly can win emergency board-up and replacement jobs.

Calls glass and glazing contractors commonly handle:

• A store owner calls about a broken storefront window.
• A homeowner calls about a shower enclosure.
• A builder calls about window installation.
• The contractor calls a customer about a measurement appointment.
• A property manager calls about a cracked window.

Texting and after-hours calls

Contractors text measurement times and install dates.

Broken glass after hours can be urgent for businesses, so after-hours routing matters.

How big glass and glazing contractors are

51.8% of U.S. glass and glazing contractors with employees had fewer than five people in March 2023. 74.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Glass and glazing contractors by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for glass and glazing contractors

Census published glass and glazing contractor counts for 310 metro and micropolitan areas. The 25 largest:

Phone system pricing for a 10-person glass and glazing contractor

The average U.S. glass and glazing contractor has 9.9 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. Callata comes to $199.00 a month for 10 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,212 less than RingCentral for a glass and glazing contractor in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

How Callata works for glass and glazing contractors

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.