Business phone system for all other specialty trade contractors
How all other specialty trade contractors use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 42,748CBP 2023
- Employees
- 309,293mid-March 2023
- Avg. team
- 7.2employees per establishment
- Metro areas
- 802with published counts
All other specialty trade contractors in the United States
County Business Patterns counted 42,748 all other specialty trade contractors in the U.S. in 2023 (NAICS 238990, All Other Specialty Trade Contractors). They employed 309,293 people in mid-March and paid $21.9 billion in annual payroll. The average establishment has 7.2 employees. That is 12.6 establishments for every 100,000 residents.
Florida has the most (4,497), followed by California (3,549), Texas (3,028), and New York (2,333). Relative to population, Idaho leads with 28.1 per 100,000 residents, and District of Columbia has the fewest at 4.8.
| Measure | United States |
|---|---|
| Establishments | 42,748 |
| Mid-March employees | 309,293 |
| Annual payroll | $21,919,877,000 |
| Payroll per employee | $70,871 |
| Employees per establishment | 7.2 |
Source: Census County Business Patterns 2023.
Why the phone matters for all other specialty trade contractors
This category covers fencing, paving, pool construction and other specialty work. These contractors depend on estimate calls from homeowners and businesses and are usually in the field.
Calls all other specialty trade contractors commonly handle:
- A homeowner calls about a new fence.
- A business calls about parking lot striping.
- A customer calls about a pool installation.
- The contractor calls a customer to schedule work.
- A builder calls about a bid.
Texting and after-hours calls
Contractors text estimates and scheduling windows.
After-hours calls are mostly estimate requests.
How big all other specialty trade contractors are
67.0% of U.S. all other specialty trade contractors with employees had fewer than five people in March 2023. 83.2% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 28,627 | 67.0% |
| 5–9 employees | 6,941 | 16.2% |
| 10–19 employees | 4,115 | 9.6% |
| 20–49 employees | 2,277 | 5.3% |
| 50 or more employees | 788 | 1.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
All other specialty trade contractors by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Florida | 4,497 | 27,057 | 19.2 |
| California | 3,549 | 34,086 | 9.0 |
| Texas | 3,028 | 40,579 | 9.7 |
| New York | 2,333 | 12,171 | 11.7 |
| Pennsylvania | 1,747 | 10,837 | 13.4 |
| Illinois | 1,620 | 9,598 | 12.7 |
| Virginia | 1,527 | 9,858 | 17.3 |
| South Carolina | 1,484 | 7,155 | 27.1 |
| Minnesota | 1,347 | 4,206 | 23.3 |
| Michigan | 1,336 | 7,334 | 13.2 |
| Ohio | 1,229 | 7,579 | 10.3 |
| Maryland | 1,161 | 7,570 | 18.5 |
| Missouri | 1,049 | 8,460 | 16.8 |
| North Carolina | 1,044 | 7,204 | 9.5 |
| Colorado | 1,030 | 7,250 | 17.3 |
| Georgia | 994 | 7,897 | 8.9 |
| New Jersey | 974 | 7,060 | 10.3 |
| Washington | 960 | 6,535 | 12.1 |
| Massachusetts | 930 | 5,598 | 13.0 |
| Arizona | 823 | 6,870 | 10.9 |
| Indiana | 769 | 6,922 | 11.1 |
| Utah | 645 | 4,353 | 18.4 |
| Wisconsin | 621 | 3,438 | 10.4 |
| Tennessee | 607 | 7,110 | 8.4 |
| Louisiana | 604 | 8,633 | 13.1 |
| Idaho | 562 | 2,988 | 28.1 |
| Oregon | 547 | 3,556 | 12.8 |
| Kentucky | 463 | 2,709 | 10.1 |
| Connecticut | 447 | 2,204 | 12.2 |
| Kansas | 423 | 2,530 | 14.2 |
| Oklahoma | 417 | 3,331 | 10.2 |
| Iowa | 413 | 2,263 | 12.7 |
| Alabama | 388 | 3,369 | 7.5 |
| Nebraska | 352 | 2,061 | 17.6 |
| Nevada | 327 | 4,236 | 10.0 |
| Montana | 319 | 1,674 | 28.1 |
| Arkansas | 227 | 1,683 | 7.4 |
| Maine | 225 | 755 | 16.0 |
| New Mexico | 213 | 2,077 | 10.0 |
| New Hampshire | 209 | 902 | 14.8 |
| Mississippi | 173 | 1,468 | 5.9 |
| South Dakota | 159 | 557 | 17.2 |
| Wyoming | 158 | 719 | 26.9 |
| Rhode Island | 152 | 530 | 13.7 |
| West Virginia | 140 | 1,047 | 7.9 |
| North Dakota | 120 | 828 | 15.1 |
| Delaware | 104 | 560 | 9.9 |
| Hawaii | 102 | 786 | 7.1 |
| Alaska | 85 | 379 | 11.5 |
| Vermont | 81 | 237 | 12.5 |
| District of Columbia | 34 | 484 | 4.8 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for all other specialty trade contractors
Census published specialty trade contractor counts for 802 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 2,000 | 12,550 |
| Chicago, IL-IN | 1,227 | 9,574 |
| Washington, DC-VA-MD-WV | 971 | 7,716 |
| Miami, FL | 959 | 5,778 |
| Los Angeles, CA | 909 | 10,108 |
| Dallas, TX | 847 | 9,051 |
| Minneapolis, MN-WI | 834 | 2,855 |
| Philadelphia, PA-NJ-DE-MD | 738 | 5,703 |
| Tampa, FL | 662 | 3,485 |
| Houston, TX | 639 | 12,626 |
| Boston, MA-NH | 614 | 3,628 |
| Atlanta, GA | 601 | 4,851 |
| Phoenix, AZ | 570 | 4,907 |
| Orlando, FL | 565 | 3,367 |
| Detroit, MI | 563 | 3,502 |
| Riverside, CA | 558 | 4,696 |
| Baltimore, MD | 540 | 3,337 |
| Denver, CO | 489 | 4,227 |
| Seattle, WA | 451 | 3,586 |
| St. Louis, MO-IL | 439 | 4,878 |
| Kansas City, MO-KS | 428 | 3,057 |
| Charlotte, NC-SC | 402 | 2,918 |
| Pittsburgh, PA | 385 | 3,005 |
| San Diego, CA | 368 | 3,267 |
| Jacksonville, FL | 366 | 1,773 |
Callata vs. per-seat pricing for all other specialty trade contractors in the U.S.
The average U.S. specialty trade contractor has 7.2 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a specialty trade contractor in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for all other specialty trade contractors
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many all other specialty trade contractors are in the U.S.?
42,748 in 2023, according to Census County Business Patterns (NAICS 238990).
What does a phone system cost a 7-person specialty trade contractor?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 a month on Callata, where $99 covers the first 5 users.
Can all other specialty trade contractors keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a specialty trade contractor?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.