Business phone system for residential remodelers in Kapaa, HI
Residential remodelers in the Kapaa, HI micropolitan area: 34 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 34CBP 2023
- Employees
- 97mid-March 2023
- Per 100k residents
- 46.0U.S. 39.8
- Rank
- 416th of 883areas by count
Residential remodelers in Kapaa, HI by the numbers
The Census Bureau's 2023 County Business Patterns lists 34 establishments classified as Residential Remodelers (NAICS 236118) in the Kapaa, HI micropolitan area. They employed 97 people in mid-March and paid $6,347,000 in annual payroll. By establishment count the area is 416th out of 883 areas with published figures for residential remodelers.
Measured against its 73,840 residents (2024 estimate), the area has 46.0 residential remodelers per 100,000 people; the U.S. rate is 39.8, so Kapaa, HI is 15.7% above the national figure. The average establishment here has 2.9 employees, compared with 3.5 nationally. Payroll per employee comes to $65,433, 14.9% above the national $56,954.
| Measure | Kapaa, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 34 | 498 | 135,337 |
| Mid-March employees | 97 (moderate noise) | 1,556 (moderate noise) | 480,272 |
| Annual payroll | $6,347,000 (moderate noise) | $83,404,000 | $27,353,358,000 |
| Employees per establishment | 2.9 | 3.1 | 3.5 |
| Payroll per employee | $65,433 | $53,602 | $56,954 |
| Establishments per 100,000 residents | 46.0 | 34.4 | 39.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big residential remodelers in Kapaa, HI are
Of the residential remodelers in Kapaa, HI that had employees in March 2023, 84.4% had fewer than five (the U.S. share is 81.0%). 100.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 27 | 84.4% | 81.0% |
| 5–9 employees | 5 | 15.6% | 11.6% |
| 10–19 employees | not published | — | 5.0% |
| 20–49 employees | not published | — | 1.9% |
| 50 or more employees | 0 | 0.0% | 0.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for residential remodelers in Kapaa, HI
Remodelers sell projects through consultations and manage them through many calls with homeowners, subcontractors and suppliers. Keeping every call on a business line helps the whole team see project history. That holds for residential remodelers in Kapaa, HI as much as anywhere.
Typical inbound and outbound calls for residential remodelers in Kapaa, HI:
- An inspector calls to confirm an inspection.
- A supplier calls about cabinet delivery.
- A subcontractor calls about a schedule change.
Business texting for residential remodelers
Remodelers text schedules, selections and progress photos.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 3-person residential remodeler
The average residential remodeler in Kapaa, HI has 2.9 employees, so a 3-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $74.85 a month on Ooma Office Pro or $90.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
What residential remodelers in Kapaa, HI get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Kapaa, HI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many residential remodelers are there in Kapaa, HI?
Census County Business Patterns counted 34 residential remodelers in the Kapaa, HI micropolitan area in 2023. They employed 97 people in mid-March.
What does a business phone system cost for a 3-person residential remodeler?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
Can an AI receptionist answer calls for a residential remodeler?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.