Business phone system for drywall and insulation contractors
How drywall and insulation contractors use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 20,760CBP 2023
- Employees
- 250,758mid-March 2023
- Avg. team
- 12.1employees per establishment
- Metro areas
- 596with published counts
Drywall and insulation contractors in the United States
County Business Patterns counted 20,760 drywall and insulation contractors in the U.S. in 2023 (NAICS 238310, Drywall and Insulation Contractors). They employed 250,758 people in mid-March and paid $16.7 billion in annual payroll. The average establishment has 12.1 employees. That is 6.1 establishments for every 100,000 residents.
California has the most (2,416), followed by Florida (1,952), Texas (1,206), and New York (1,108). Relative to population, Idaho leads with 20.9 per 100,000 residents, and District of Columbia has the fewest at 1.4.
| Measure | United States |
|---|---|
| Establishments | 20,760 |
| Mid-March employees | 250,758 |
| Annual payroll | $16,706,406,000 |
| Payroll per employee | $66,624 |
| Employees per establishment | 12.1 |
Source: Census County Business Patterns 2023.
Why the phone matters for drywall and insulation contractors
Drywall and insulation contractors work mostly for builders and remodelers on schedules that depend on other trades. Quick responses keep projects from stalling.
Calls drywall and insulation contractors commonly handle:
- A builder calls to schedule hanging and finishing.
- A homeowner calls about water-damaged drywall.
- A customer calls about attic insulation.
- The contractor calls an inspector to book an insulation inspection.
- A remodeler calls about a patch job.
Texting and after-hours calls
Contractors text crew schedules and progress photos.
After-hours calls are usually scheduling questions.
How big drywall and insulation contractors are
60.7% of U.S. drywall and insulation contractors with employees had fewer than five people in March 2023. 76.6% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 12,592 | 60.7% |
| 5–9 employees | 3,311 | 16.0% |
| 10–19 employees | 2,192 | 10.6% |
| 20–49 employees | 1,630 | 7.9% |
| 50 or more employees | 1,033 | 5.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Drywall and insulation contractors by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 2,416 | 43,526 | 6.1 |
| Florida | 1,952 | 14,890 | 8.4 |
| Texas | 1,206 | 20,069 | 3.9 |
| New York | 1,108 | 12,347 | 5.6 |
| Washington | 807 | 11,349 | 10.1 |
| Massachusetts | 673 | 6,930 | 9.4 |
| North Carolina | 602 | 5,698 | 5.4 |
| Georgia | 581 | 4,731 | 5.2 |
| Colorado | 576 | 5,965 | 9.7 |
| Minnesota | 535 | 5,101 | 9.2 |
| Virginia | 533 | 6,397 | 6.0 |
| Illinois | 532 | 6,256 | 4.2 |
| Pennsylvania | 530 | 6,181 | 4.1 |
| Arizona | 518 | 10,872 | 6.8 |
| New Jersey | 514 | 4,724 | 5.4 |
| Wisconsin | 463 | 4,040 | 7.8 |
| Ohio | 462 | 5,950 | 3.9 |
| Utah | 451 | 4,251 | 12.9 |
| Michigan | 444 | 4,240 | 4.4 |
| Idaho | 418 | 2,531 | 20.9 |
| Oregon | 376 | 5,150 | 8.8 |
| Missouri | 353 | 4,602 | 5.7 |
| Indiana | 331 | 4,071 | 4.8 |
| Maryland | 331 | 6,144 | 5.3 |
| Tennessee | 287 | 3,555 | 4.0 |
| Iowa | 251 | 2,401 | 7.7 |
| Oklahoma | 231 | 1,757 | 5.6 |
| Montana | 220 | 913 | 19.3 |
| South Carolina | 220 | 1,947 | 4.0 |
| Alabama | 217 | 1,958 | 4.2 |
| Nebraska | 200 | 1,778 | 10.0 |
| Kentucky | 191 | 1,912 | 4.2 |
| Louisiana | 191 | 1,903 | 4.2 |
| Nevada | 184 | 8,540 | 5.6 |
| Kansas | 181 | 1,632 | 6.1 |
| New Hampshire | 175 | 2,816 | 12.4 |
| Connecticut | 174 | 2,431 | 4.7 |
| Maine | 147 | 1,075 | 10.5 |
| Arkansas | 146 | 1,204 | 4.7 |
| New Mexico | 134 | 1,363 | 6.3 |
| South Dakota | 127 | 698 | 13.7 |
| Rhode Island | 112 | 1,262 | 10.1 |
| Wyoming | 102 | 427 | 17.4 |
| North Dakota | 100 | 571 | 12.6 |
| Alaska | 89 | 369 | 12.0 |
| Delaware | 88 | 896 | 8.4 |
| Mississippi | 87 | 895 | 3.0 |
| Vermont | 78 | 388 | 12.0 |
| Hawaii | 62 | 1,193 | 4.3 |
| West Virginia | 44 | 408 | 2.5 |
| District of Columbia | 10 | 451 | 1.4 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for drywall and insulation contractors
Census published drywall and insulation contractor counts for 596 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 1,055 | 11,977 |
| Los Angeles, CA | 570 | 12,627 |
| Miami, FL | 486 | 3,013 |
| Boston, MA-NH | 437 | 5,643 |
| Seattle, WA | 403 | 7,595 |
| Atlanta, GA | 402 | 3,435 |
| Washington, DC-VA-MD-WV | 398 | 7,614 |
| Chicago, IL-IN | 384 | 5,192 |
| Phoenix, AZ | 343 | 8,123 |
| Riverside, CA | 341 | 4,852 |
| Dallas, TX | 331 | 8,367 |
| Minneapolis, MN-WI | 323 | 4,126 |
| Philadelphia, PA-NJ-DE-MD | 301 | 3,657 |
| Denver, CO | 298 | 3,954 |
| Orlando, FL | 297 | 2,475 |
| Houston, TX | 285 | 4,623 |
| Tampa, FL | 259 | 2,093 |
| San Diego, CA | 258 | 4,801 |
| San Francisco, CA | 245 | 5,557 |
| Portland, OR-WA | 221 | 3,744 |
| Charlotte, NC-SC | 203 | 1,606 |
| Boise City, ID | 203 | 1,213 |
| Providence, RI-MA | 187 | 2,206 |
| Salt Lake City, UT | 180 | 1,841 |
| Austin, TX | 169 | 2,582 |
Callata vs. per-seat pricing for drywall and insulation contractors in the U.S.
The average U.S. drywall and insulation contractor has 12.1 employees, so the comparison uses a 12-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,452. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for drywall and insulation contractors
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many drywall and insulation contractors are in the U.S.?
20,760 in 2023, according to Census County Business Patterns (NAICS 238310).
What does a phone system cost a 12-person drywall and insulation contractor?
$360.00 a month on RingCentral RingEX Core or $299.40 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $239.00 a month on Callata, where $99 covers the first 5 users.
Can drywall and insulation contractors keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a drywall and insulation contractor?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.