Business phone system for exterminating and pest control services

Exterminating and pest control services in the United States

County Business Patterns counted 16,535 exterminating and pest control services in the U.S. in 2023 (NAICS 561710, Exterminating and Pest Control Services). They employed 139,150 people in mid-March and paid $7.4 billion in annual payroll. The average establishment has 8.4 employees. That is 4.9 establishments for every 100,000 residents.

Florida has the most (2,301), followed by California (1,984), Texas (1,498), and New York (788). Relative to population, Florida leads with 9.8 per 100,000 residents, and District of Columbia has the fewest at 0.6.

Why the phone matters for exterminating and pest control services

Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.

Calls exterminating and pest control services commonly handle:

• A homeowner calls about wasps near the front door.
• A restaurant calls about a pest issue before an inspection.
• A customer calls to reschedule a quarterly treatment.
• The company calls customers the day before service.
• A real estate agent calls about a termite inspection.

Texting and after-hours calls

Pest control companies text service reminders and technician arrival notices.

Evening calls about urgent infestations are common.

How big exterminating and pest control services are

56.9% of U.S. exterminating and pest control services with employees had fewer than five people in March 2023. 74.2% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Exterminating and pest control services by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for exterminating and pest control services

Census published pest control company counts for 564 metro and micropolitan areas. The 25 largest:

What a phone system costs a pest control company in the U.S.

The average U.S. pest control company has 8.4 employees, so the comparison uses an 8-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 8 users on RingCentral RingEX Core cost $240.00 a month and 8 on Ooma Office Pro cost $199.60. On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.

How Callata works for exterminating and pest control services

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.