CallataGuidesBusiness phone system for exterminating and pest control services in Michigan
259 exterminating and pest control services operated in Michigan in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 259CBP 2023
- Employees
- 1,900mid-March 2023
- Per 100k residents
- 2.6U.S. 4.9
- State rank
- 20th of 51by count
The pest control company industry in Michigan
Michigan had 259 exterminating and pest control services in 2023, according to Census County Business Patterns (NAICS 561710, Exterminating and Pest Control Services). They employed 1,900 people in mid-March and reported $114.3 million in annual payroll. That is the 20th highest count among the 51 states and DC with published figures. Exterminating and pest control services make up 0.11% of the 229,564 business establishments in the state.
Per 100,000 residents (2024 estimate) Michigan has 2.6 exterminating and pest control services, 47.5% below the national rate of 4.9. The average establishment has 7.3 employees against 8.4 nationally. Payroll per employee is $60,142, 12.5% above the U.S. figure of $53,466.
| Measure | Michigan | United States |
|---|---|---|
| Establishments | 259 | 16,535 |
| Mid-March employees | 1,900 | 139,150 |
| Annual payroll | $114,270,000 | $7,439,859,000 |
| Employees per establishment | 7.3 | 8.4 |
| Payroll per employee | $60,142 | $53,466 |
| Establishments per 100,000 residents | 2.6 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Exterminating and pest control services by metro area in Michigan
Census published pest control company counts for 16 metro or micropolitan areas that include part of Michigan. The largest is Detroit, MI, with 102 establishments. Single-state metro and micropolitan areas account for 83% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Detroit, MI | 102 | 934 | 2.3 |
| Grand Rapids, MI | 40 | 290 | 3.4 |
| Lansing, MI | 14 | 136 | 2.9 |
| Traverse City, MI | 12 | 80 | 7.7 |
| South Bend, IN-MI | 11 | 105 | 3.4 |
| Flint, MI | 7 | — | 1.7 |
| Kalamazoo, MI | 6 | 86 | 2.3 |
| Niles, MI | 6 | 29 | 3.9 |
| Holland, MI | 6 | — | 4.9 |
| Battle Creek, MI | 5 | 11 | 3.7 |
| Saginaw, MI | 4 | 62 | 2.1 |
| Jackson, MI | 4 | 11 | 2.5 |
| Ann Arbor, MI | 3 | — | 0.8 |
| Muskegon, MI | 3 | 3 | 1.7 |
| Sturgis, MI | 3 | 4 | 4.9 |
| Iron Mountain, MI-WI | 3 | 9 | 9.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at exterminating and pest control services in Michigan
63.0% of Michigan's exterminating and pest control services with employees had fewer than five people in March 2023, compared with 56.9% nationally. 76.3% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 162 | 63.0% | 56.9% |
| 5–9 employees | 34 | 13.2% | 17.3% |
| 10–19 employees | 33 | 12.8% | 14.2% |
| 20–49 employees | 28 | 10.9% | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a pest control company in Michigan has to catch
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls. That holds for exterminating and pest control services in Michigan as much as anywhere.
A few of the calls that come in to exterminating and pest control services in Michigan:
- A customer calls to reschedule a quarterly treatment.
- A homeowner calls about wasps near the front door.
- A real estate agent calls about a termite inspection.
Business texting for exterminating and pest control services
Pest control companies text service reminders and technician arrival notices.
Texting from a local number in Michigan requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a pest control company in Michigan
Exterminating and pest control services in Michigan average 7.3 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a pest control company in Michigan of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Michigan
Michigan has 13 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pest control company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 248 | 784 | Eastern | 1997 | 947 |
| 313 | 769 | Eastern | 1947 | 679 |
| 989 | 724 | Eastern | 2001 | none |
| 734 | 701 | Eastern | 1997 | 679 |
| 517 | 616 | Eastern | 1947 | none |
| 231 | 572 | Eastern | 1999 | none |
| 586 | 546 | Eastern | 2001 | none |
| 269 | 545 | Eastern | 2002 | none |
| 616 | 545 | Eastern | 1947 | none |
| 810 | 509 | Eastern | 1993 | none |
| 906 | 360 | Eastern and Central | 1961 | none |
| 947 | 211 | Eastern | 2002 | 248 |
| 679 | 0 | Eastern | 2025 | 313 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for exterminating and pest control services in Michigan
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Michigan is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are in Michigan?
259 in 2023, according to Census County Business Patterns. They employed 1,900 people in mid-March.
Which Michigan metro area has the most exterminating and pest control services?
Detroit, MI, with 102 establishments in 2023.
What does a phone system cost a 7-person pest control company?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Michigan number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.