CallataGuidesBusiness phone system for exterminating and pest control services in Raleigh, NC
Exterminating and pest control services in the Raleigh-Cary, NC metro area: 91 establishments in 2023, the local area codes, and what phone service costs a 13-person team.
- Establishments
- 91CBP 2023
- Employees
- 1,193mid-March 2023
- Per 100k residents
- 5.8U.S. 4.9
- Rank
- 33rd of 564areas by count
How many exterminating and pest control services are in Raleigh, NC?
There were 91 exterminating and pest control services in the Raleigh-Cary, NC metro area in 2023, according to Census County Business Patterns (NAICS 561710, Exterminating and Pest Control Services). They employed 1,193 people in mid-March and paid $60.8 million in annual payroll. By establishment count the area is 33rd out of 564 areas with published figures for exterminating and pest control services.
Measured against its 1.6 million residents (2024 estimate), the area has 5.8 exterminating and pest control services per 100,000 people; the U.S. rate is 4.9, so Raleigh, NC is 19.8% above the national figure. The average establishment here has 13.1 employees, compared with 8.4 nationally. Payroll per employee comes to $50,948, 4.7% below the national $53,466.
| Measure | Raleigh, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 91 | 573 | 16,535 |
| Mid-March employees | 1,193 | 6,703 | 139,150 |
| Annual payroll | $60,781,000 | $339,900,000 | $7,439,859,000 |
| Employees per establishment | 13.1 | 11.7 | 8.4 |
| Payroll per employee | $50,948 | $50,709 | $53,466 |
| Establishments per 100,000 residents | 5.8 | 5.2 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big exterminating and pest control services in Raleigh, NC are
Of the exterminating and pest control services in Raleigh, NC that had employees in March 2023, 37.4% had fewer than five (the U.S. share is 56.9%). 59.3% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 34 | 37.4% | 56.9% |
| 5–9 employees | 20 | 22.0% | 17.3% |
| 10–19 employees | 18 | 19.8% | 14.2% |
| 20–49 employees | 16 | 17.6% | 9.9% |
| 50 or more employees | 3 | 3.3% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for exterminating and pest control services in Raleigh, NC
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.
Typical inbound and outbound calls for exterminating and pest control services in Raleigh, NC:
- A real estate agent calls about a termite inspection.
- A homeowner calls about wasps near the front door.
- A customer calls to reschedule a quarterly treatment.
Texting customers
Pest control companies text service reminders and technician arrival notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 13-person pest control company
The average pest control company in Raleigh, NC has 13.1 employees, so a 13-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 13 users on RingCentral RingEX Core cost $390.00 a month and 13 on Ooma Office Pro cost $324.35. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,572 less than RingCentral for a pest control company in Raleigh, NC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Raleigh, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 919 has the most, with 439 of 602 exchanges (73%). A local number lets customers in Raleigh, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 439 | Eastern | 1954 | 984 |
| 984 | 163 | Eastern | 2012 | 919 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for exterminating and pest control services
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Raleigh, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are there in Raleigh, NC?
Census County Business Patterns counted 91 exterminating and pest control services in the Raleigh-Cary, NC metro area in 2023. They employed 1,193 people in mid-March.
What does a business phone system cost for a 13-person pest control company?
At month-to-month list prices checked September 28, 2026, 13 users cost $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $259.00.
What area code should a pest control company in Raleigh, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a pest control company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.