CallataGuidesBusiness phone system for exterminating and pest control services in Charleston, SC
Exterminating and pest control services in the Charleston-North Charleston, SC metro area: 85 establishments in 2023, the local area codes, and what phone service costs a 9-person team.
- Establishments
- 85CBP 2023
- Employees
- 730mid-March 2023
- Per 100k residents
- 9.8U.S. 4.9
- Rank
- 37th of 564areas by count
The pest control company market in Charleston, SC
County Business Patterns counts 85 exterminating and pest control services (NAICS 561710, Exterminating and Pest Control Services) in the Charleston-North Charleston, SC metro area for 2023. They employed 730 people in mid-March and paid $38.0 million in annual payroll. By establishment count the area is 37th out of 564 areas with published figures for exterminating and pest control services.
Measured against its 870,000 residents (2024 estimate), the area has 9.8 exterminating and pest control services per 100,000 people; the U.S. rate is 4.9, so Charleston, SC is 101.0% above the national figure. The average establishment here has 8.6 employees, compared with 8.4 nationally. Payroll per employee comes to $52,022, 2.7% below the national $53,466.
| Measure | Charleston, SC | South Carolina | United States |
|---|---|---|---|
| Establishments | 85 | 407 | 16,535 |
| Mid-March employees | 730 | 3,568 | 139,150 |
| Annual payroll | $37,976,000 | $172,128,000 | $7,439,859,000 |
| Employees per establishment | 8.6 | 8.8 | 8.4 |
| Payroll per employee | $52,022 | $48,242 | $53,466 |
| Establishments per 100,000 residents | 9.8 | 7.4 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at exterminating and pest control services in Charleston, SC
Of the exterminating and pest control services in Charleston, SC that had employees in March 2023, 50.0% had fewer than five (the U.S. share is 56.9%). 73.8% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 42 | 50.0% | 56.9% |
| 5–9 employees | 20 | 23.8% | 17.3% |
| 10–19 employees | 13 | 15.5% | 14.2% |
| 20–49 employees | 9 | 10.7% | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a pest control company in Charleston, SC has to catch
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls. That holds for exterminating and pest control services in Charleston, SC as much as anywhere.
A few of the calls that come in to exterminating and pest control services in Charleston, SC:
- A real estate agent calls about a termite inspection.
- A homeowner calls about wasps near the front door.
- The company calls customers the day before service.
What exterminating and pest control services text about
Pest control companies text service reminders and technician arrival notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Callata vs. per-seat pricing for exterminating and pest control services in Charleston, SC
The average pest control company in Charleston, SC has 8.6 employees, so a 9-person team is a reasonable benchmark. Priced per seat, 9 users would run $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,092 less than RingCentral for a pest control company in Charleston, SC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for exterminating and pest control services in Charleston, SC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 843 has the most, with 267 of 330 exchanges (81%). A local number lets customers in Charleston, SC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 843 | 267 | Eastern | 1998 | 854 |
| 854 | 63 | Eastern | 2015 | 843 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What exterminating and pest control services in Charleston, SC get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Charleston, SC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are there in Charleston, SC?
Census County Business Patterns counted 85 exterminating and pest control services in the Charleston-North Charleston, SC metro area in 2023. They employed 730 people in mid-March.
What does a business phone system cost for a 9-person pest control company?
At month-to-month list prices checked September 28, 2026, 9 users cost $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $179.00.
What area code should a pest control company in Charleston, SC use?
Area code 843 has the most assigned exchanges among the area's named places, followed by 854. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a pest control company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.