CallataGuidesBusiness phone system for exterminating and pest control services in Scranton, PA
Exterminating and pest control services in the Scranton--Wilkes-Barre, PA metro area: 17 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 17CBP 2023
- Per 100k residents
- 3.0U.S. 4.9
- Rank
- 165th of 564areas by count
How many exterminating and pest control services are in Scranton, PA?
County Business Patterns counts 17 exterminating and pest control services (NAICS 561710, Exterminating and Pest Control Services) in the Scranton--Wilkes-Barre, PA metro area for 2023. By establishment count the area is 165th out of 564 areas with published figures for exterminating and pest control services.
Measured against its 574,000 residents (2024 estimate), the area has 3.0 exterminating and pest control services per 100,000 people; the U.S. rate is 4.9, so Scranton, PA is 39.1% below the national figure.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 17 | 423 | 16,535 |
| Mid-March employees | 104 (high noise) | 3,857 | 139,150 |
| Annual payroll | $6,155,000 | $231,043,000 | $7,439,859,000 |
| Employees per establishment | — | 9.1 | 8.4 |
| Payroll per employee | — | $59,902 | $53,466 |
| Establishments per 100,000 residents | 3.0 | 3.2 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at exterminating and pest control services in Scranton, PA
Of the exterminating and pest control services in Scranton, PA that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 56.9%). When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 12 | 100.0% | 56.9% |
| 5–9 employees | not published | — | 17.3% |
| 10–19 employees | not published | — | 14.2% |
| 20–49 employees | not published | — | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What exterminating and pest control services in Scranton, PA use the phone for
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.
Calls a pest control company in Scranton, PA might handle in a typical week include:
- The company calls customers the day before service.
- A customer calls to reschedule a quarterly treatment.
- A homeowner calls about wasps near the front door.
Business texting for exterminating and pest control services
Pest control companies text service reminders and technician arrival notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Callata vs. per-seat pricing for exterminating and pest control services in Scranton, PA
Census did not publish a reliable employee count for exterminating and pest control services in Scranton, PA, so this comparison uses the U.S. average of 8 people per establishment. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 8 users on RingCentral RingEX Core cost $240.00 a month and 8 on Ooma Office Pro cost $199.60. Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $972 less than RingCentral for a pest control company in Scranton, PA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). A local number lets customers in Scranton, PA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What exterminating and pest control services in Scranton, PA get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Scranton, PA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are there in Scranton, PA?
Census County Business Patterns counted 17 exterminating and pest control services in the Scranton--Wilkes-Barre, PA metro area in 2023.
What does a business phone system cost for an 8-person pest control company?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a pest control company in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a pest control company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.