Business phone system for other services to buildings and dwellings
How other services to buildings and dwellings use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 18,069CBP 2023
- Employees
- 90,169mid-March 2023
- Avg. team
- 5.0employees per establishment
- Metro areas
- 489with published counts
Other services to buildings and dwellings in the United States
County Business Patterns counted 18,069 other services to buildings and dwellings in the U.S. in 2023 (NAICS 561790, Other Services to Buildings and Dwellings). They employed 90,169 people in mid-March and paid $4.4 billion in annual payroll. The average establishment has 5.0 employees. That is 5.3 establishments for every 100,000 residents.
Florida has the most (3,260), followed by California (2,198), Texas (1,621), and Arizona (879). Relative to population, Florida leads with 13.9 per 100,000 residents, and District of Columbia has the fewest at 0.6.
| Measure | United States |
|---|---|
| Establishments | 18,069 |
| Mid-March employees | 90,169 |
| Annual payroll | $4,358,192,000 |
| Payroll per employee | $48,334 |
| Employees per establishment | 5.0 |
Source: Census County Business Patterns 2023.
Why the phone matters for other services to buildings and dwellings
This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand.
Calls other services to buildings and dwellings commonly handle:
- A homeowner calls about gutter cleaning before winter.
- A business calls about pressure washing a storefront.
- A customer calls about a chimney sweep.
- The company calls customers to confirm appointments.
- A property manager calls about recurring service.
Texting and after-hours calls
Companies text appointment windows and before-and-after photos.
After-hours calls are usually booking requests.
How big other services to buildings and dwellings are
73.6% of U.S. other services to buildings and dwellings with employees had fewer than five people in March 2023. 88.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 13,290 | 73.6% |
| 5–9 employees | 2,613 | 14.5% |
| 10–19 employees | 1,389 | 7.7% |
| 20–49 employees | 598 | 3.3% |
| 50 or more employees | 178 | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Other services to buildings and dwellings by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Florida | 3,260 | 13,196 | 13.9 |
| California | 2,198 | 10,561 | 5.6 |
| Texas | 1,621 | 9,112 | 5.2 |
| Arizona | 879 | 3,945 | 11.6 |
| New York | 871 | 4,021 | 4.4 |
| New Jersey | 577 | 2,956 | 6.1 |
| North Carolina | 575 | 3,182 | 5.2 |
| Pennsylvania | 485 | 2,347 | 3.7 |
| Georgia | 474 | 2,739 | 4.2 |
| Illinois | 463 | 3,441 | 3.6 |
| Virginia | 397 | 2,356 | 4.5 |
| Ohio | 386 | 2,462 | 3.2 |
| Washington | 382 | 2,058 | 4.8 |
| Michigan | 356 | 1,752 | 3.5 |
| Colorado | 330 | 1,962 | 5.5 |
| Massachusetts | 328 | 1,879 | 4.6 |
| Maryland | 316 | 2,074 | 5.0 |
| Nevada | 293 | 1,471 | 9.0 |
| South Carolina | 278 | 1,301 | 5.1 |
| Tennessee | 270 | 1,396 | 3.7 |
| Indiana | 256 | 1,195 | 3.7 |
| Missouri | 254 | 1,390 | 4.1 |
| Wisconsin | 223 | 1,820 | 3.7 |
| Minnesota | 214 | 1,499 | 3.7 |
| Oregon | 207 | 861 | 4.8 |
| Louisiana | 195 | 874 | 4.2 |
| Alabama | 183 | 828 | 3.5 |
| Connecticut | 179 | 1,036 | 4.9 |
| Utah | 174 | 565 | 5.0 |
| Oklahoma | 140 | 590 | 3.4 |
| Kentucky | 120 | 535 | 2.6 |
| Arkansas | 111 | 503 | 3.6 |
| Iowa | 111 | 389 | 3.4 |
| Kansas | 101 | 411 | 3.4 |
| Idaho | 83 | 324 | 4.1 |
| Hawaii | 82 | 264 | 5.7 |
| New Hampshire | 82 | 291 | 5.8 |
| Maine | 70 | 209 | 5.0 |
| Mississippi | 67 | 208 | 2.3 |
| Rhode Island | 62 | 268 | 5.6 |
| Nebraska | 59 | 500 | 2.9 |
| Montana | 56 | 180 | 4.9 |
| New Mexico | 52 | — | 2.4 |
| Delaware | 51 | 285 | 4.8 |
| Alaska | 42 | 219 | 5.7 |
| Vermont | 36 | 52 | 5.6 |
| West Virginia | 34 | 91 | 1.9 |
| Wyoming | 29 | — | 4.9 |
| North Dakota | 28 | — | 3.5 |
| South Dakota | 25 | 140 | 2.7 |
| District of Columbia | 4 | 34 | 0.6 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for other services to buildings and dwellings
Census published building services company counts for 489 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 1,033 | 5,361 |
| Miami, FL | 872 | 2,800 |
| Phoenix, AZ | 719 | 3,047 |
| Los Angeles, CA | 584 | 3,085 |
| Dallas, TX | 505 | 2,834 |
| Tampa, FL | 432 | 2,195 |
| Houston, TX | 430 | 2,422 |
| Chicago, IL-IN | 368 | 3,274 |
| Orlando, FL | 362 | 1,703 |
| Philadelphia, PA-NJ-DE-MD | 309 | 1,630 |
| Riverside, CA | 306 | 1,036 |
| Atlanta, GA | 301 | 2,052 |
| San Diego, CA | 274 | 1,185 |
| Las Vegas, NV | 254 | 1,307 |
| Washington, DC-VA-MD-WV | 251 | 1,890 |
| North Port, FL | 251 | 804 |
| Cape Coral, FL | 218 | 892 |
| Boston, MA-NH | 216 | 1,228 |
| Austin, TX | 200 | 1,434 |
| Seattle, WA | 199 | 1,227 |
| Sacramento, CA | 192 | 1,253 |
| Charlotte, NC-SC | 176 | 1,311 |
| San Francisco, CA | 169 | 1,111 |
| Jacksonville, FL | 162 | 852 |
| Detroit, MI | 157 | 885 |
Callata vs. per-seat pricing for other services to buildings and dwellings in the U.S.
The average U.S. building services company has 5.0 employees, so the comparison uses a 5-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 5 users on RingCentral RingEX Core cost $150.00 a month and 5 on Ooma Office Pro cost $124.75. Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $612 less than RingCentral for a building services company in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for other services to buildings and dwellings
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many other services to buildings and dwellings are in the U.S.?
18,069 in 2023, according to Census County Business Patterns (NAICS 561790).
What does a phone system cost a 5-person building services company?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 a month on Callata, where $99 covers the first 5 users.
Can other services to buildings and dwellings keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a building services company?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.