CallataGuides

Business phone system for other services to buildings and dwellings

How other services to buildings and dwellings use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.

U.S. establishments
18,069CBP 2023
Employees
90,169mid-March 2023
Avg. team
5.0employees per establishment
Metro areas
489with published counts

Other services to buildings and dwellings in the United States

County Business Patterns counted 18,069 other services to buildings and dwellings in the U.S. in 2023 (NAICS 561790, Other Services to Buildings and Dwellings). They employed 90,169 people in mid-March and paid $4.4 billion in annual payroll. The average establishment has 5.0 employees. That is 5.3 establishments for every 100,000 residents.

Florida has the most (3,260), followed by California (2,198), Texas (1,621), and Arizona (879). Relative to population, Florida leads with 13.9 per 100,000 residents, and District of Columbia has the fewest at 0.6.

Other services to buildings and dwellings in the U.S., 2023
MeasureUnited States
Establishments18,069
Mid-March employees90,169
Annual payroll$4,358,192,000
Payroll per employee$48,334
Employees per establishment5.0

Source: Census County Business Patterns 2023.

Why the phone matters for other services to buildings and dwellings

This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand.

Calls other services to buildings and dwellings commonly handle:

Texting and after-hours calls

Companies text appointment windows and before-and-after photos.

After-hours calls are usually booking requests.

How big other services to buildings and dwellings are

73.6% of U.S. other services to buildings and dwellings with employees had fewer than five people in March 2023. 88.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

U.S. other services to buildings and dwellings by employment size, 2023
Employment sizeEstablishmentsShare
1–4 employees13,29073.6%
5–9 employees2,61314.5%
10–19 employees1,3897.7%
20–49 employees5983.3%
50 or more employees1781.0%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Other services to buildings and dwellings by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Other services to buildings and dwellings by state, 2023
StateEstablishmentsEmployeesPer 100k residents
Florida3,26013,19613.9
California2,19810,5615.6
Texas1,6219,1125.2
Arizona8793,94511.6
New York8714,0214.4
New Jersey5772,9566.1
North Carolina5753,1825.2
Pennsylvania4852,3473.7
Georgia4742,7394.2
Illinois4633,4413.6
Virginia3972,3564.5
Ohio3862,4623.2
Washington3822,0584.8
Michigan3561,7523.5
Colorado3301,9625.5
Massachusetts3281,8794.6
Maryland3162,0745.0
Nevada2931,4719.0
South Carolina2781,3015.1
Tennessee2701,3963.7
Indiana2561,1953.7
Missouri2541,3904.1
Wisconsin2231,8203.7
Minnesota2141,4993.7
Oregon2078614.8
Louisiana1958744.2
Alabama1838283.5
Connecticut1791,0364.9
Utah1745655.0
Oklahoma1405903.4
Kentucky1205352.6
Arkansas1115033.6
Iowa1113893.4
Kansas1014113.4
Idaho833244.1
Hawaii822645.7
New Hampshire822915.8
Maine702095.0
Mississippi672082.3
Rhode Island622685.6
Nebraska595002.9
Montana561804.9
New Mexico52—2.4
Delaware512854.8
Alaska422195.7
Vermont36525.6
West Virginia34911.9
Wyoming29—4.9
North Dakota28—3.5
South Dakota251402.7
District of Columbia4340.6

Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.

Largest metro areas for other services to buildings and dwellings

Census published building services company counts for 489 metro and micropolitan areas. The 25 largest:

Top metro areas for other services to buildings and dwellings by establishments, 2023
AreaEstablishmentsEmployees
New York, NY-NJ1,0335,361
Miami, FL8722,800
Phoenix, AZ7193,047
Los Angeles, CA5843,085
Dallas, TX5052,834
Tampa, FL4322,195
Houston, TX4302,422
Chicago, IL-IN3683,274
Orlando, FL3621,703
Philadelphia, PA-NJ-DE-MD3091,630
Riverside, CA3061,036
Atlanta, GA3012,052
San Diego, CA2741,185
Las Vegas, NV2541,307
Washington, DC-VA-MD-WV2511,890
North Port, FL251804
Cape Coral, FL218892
Boston, MA-NH2161,228
Austin, TX2001,434
Seattle, WA1991,227
Sacramento, CA1921,253
Charlotte, NC-SC1761,311
San Francisco, CA1691,111
Jacksonville, FL162852
Detroit, MI157885

Callata vs. per-seat pricing for other services to buildings and dwellings in the U.S.

The average U.S. building services company has 5.0 employees, so the comparison uses a 5-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 5 users on RingCentral RingEX Core cost $150.00 a month and 5 on Ooma Office Pro cost $124.75. Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $612 less than RingCentral for a building services company in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 5-person building services company
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$95.00$1,140.00
Nextiva (Core)$23.00 per user$115.00$1,380.00
Ooma (Office Pro)$24.95 per user$124.75$1,497.00
Dialpad (Standard)$27.00 per user$135.00$1,620.00
RingCentral (RingEX Core)$30.00 per user$150.00$1,800.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

How Callata works for other services to buildings and dwellings

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many other services to buildings and dwellings are in the U.S.?

18,069 in 2023, according to Census County Business Patterns (NAICS 561790).

What does a phone system cost a 5-person building services company?

$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 a month on Callata, where $99 covers the first 5 users.

Can other services to buildings and dwellings keep their existing number?

Yes. Porting an existing number to Callata is free.

Can an AI agent answer calls for a building services company?

Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.