CallataGuidesBusiness phone system for exterminating and pest control services in Rhode Island
50 exterminating and pest control services operated in Rhode Island in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 50CBP 2023
- Employees
- 333mid-March 2023
- Per 100k residents
- 4.5U.S. 4.9
- State rank
- 43rd of 51by count
The pest control company industry in Rhode Island
County Business Patterns counts 50 establishments in Rhode Island classified as Exterminating and Pest Control Services (NAICS 561710) for 2023. They employed 333 people in mid-March and reported $20.9 million in annual payroll. That is the 43rd highest count among the 51 states and DC with published figures. Exterminating and pest control services make up 0.17% of the 29,510 business establishments in the state.
Per 100,000 residents (2024 estimate) Rhode Island has 4.5 exterminating and pest control services, 7.5% below the national rate of 4.9. The average establishment has 6.7 employees against 8.4 nationally. Payroll per employee is $62,718, 17.3% above the U.S. figure of $53,466.
| Measure | Rhode Island | United States |
|---|---|---|
| Establishments | 50 | 16,535 |
| Mid-March employees | 333 | 139,150 |
| Annual payroll | $20,885,000 | $7,439,859,000 |
| Employees per establishment | 6.7 | 8.4 |
| Payroll per employee | $62,718 | $53,466 |
| Establishments per 100,000 residents | 4.5 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Exterminating and pest control services by metro area in Rhode Island
Census published pest control company counts for 1 metro or micropolitan area that include part of Rhode Island. The largest is Providence, RI-MA, with 73 establishments (a multi-state area; its count covers every state it spans).
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Providence, RI-MA | 73 | 465 | 4.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at exterminating and pest control services in Rhode Island
65.3% of Rhode Island's exterminating and pest control services with employees had fewer than five people in March 2023, compared with 56.9% nationally. 79.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 32 | 65.3% | 56.9% |
| 5–9 employees | 7 | 14.3% | 17.3% |
| 10–19 employees | 5 | 10.2% | 14.2% |
| 20–49 employees | 5 | 10.2% | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a pest control company in Rhode Island has to catch
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.
A few of the calls that come in to exterminating and pest control services in Rhode Island:
- A customer calls to reschedule a quarterly treatment.
- A homeowner calls about wasps near the front door.
- A real estate agent calls about a termite inspection.
Texting customers
Pest control companies text service reminders and technician arrival notices.
Texting from a local number in Rhode Island requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 7-person pest control company
Exterminating and pest control services in Rhode Island average 6.7 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a pest control company in Rhode Island of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Rhode Island
Rhode Island has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a pest control company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 401 | 581 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for exterminating and pest control services in Rhode Island
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Rhode Island is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are in Rhode Island?
50 in 2023, according to Census County Business Patterns. They employed 333 people in mid-March.
Which Rhode Island metro area has the most exterminating and pest control services?
Providence, RI-MA, with 73 establishments in 2023.
What does a phone system cost a 7-person pest control company?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Rhode Island number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.