CallataGuidesBusiness phone system for exterminating and pest control services in Urban Honolulu, HI
Exterminating and pest control services in the Urban Honolulu, HI metro area: 33 establishments in 2023, the local area codes, and what phone service costs a 12-person team.
- Establishments
- 33CBP 2023
- Employees
- 407mid-March 2023
- Per 100k residents
- 3.3U.S. 4.9
- Rank
- 96th of 564areas by count
How many exterminating and pest control services are in Urban Honolulu, HI?
County Business Patterns counts 33 exterminating and pest control services (NAICS 561710, Exterminating and Pest Control Services) in the Urban Honolulu, HI metro area for 2023. Together they reported 407 mid-March employees and $23.1 million of payroll for the year. That ranks 96th of the 564 metro and micropolitan areas where Census published a count for this industry.
With 999,000 residents in the Census 2024 estimate, that is 3.3 exterminating and pest control services per 100,000 people, 32.0% below the national rate of 4.9. Establishments average 12.3 employees, 46.6% above the U.S. average of 8.4. Payroll per employee comes to $56,821, 6.3% above the national $53,466.
| Measure | Urban Honolulu, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 33 | 59 | 16,535 |
| Mid-March employees | 407 | 766 | 139,150 |
| Annual payroll | $23,126,000 | $42,315,000 (moderate noise) | $7,439,859,000 |
| Employees per establishment | 12.3 | 13.0 | 8.4 |
| Payroll per employee | $56,821 | $55,242 | $53,466 |
| Establishments per 100,000 residents | 3.3 | 4.1 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: exterminating and pest control services in Urban Honolulu, HI
Of the exterminating and pest control services in Urban Honolulu, HI that had employees in March 2023, 46.9% had fewer than five (the U.S. share is 56.9%). 68.8% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 15 | 46.9% | 56.9% |
| 5–9 employees | 7 | 21.9% | 17.3% |
| 10–19 employees | 3 | 9.4% | 14.2% |
| 20–49 employees | 7 | 21.9% | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for exterminating and pest control services in Urban Honolulu, HI
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls. That holds for exterminating and pest control services in Urban Honolulu, HI as much as anywhere.
A few of the calls that come in to exterminating and pest control services in Urban Honolulu, HI:
- A customer calls to reschedule a quarterly treatment.
- A real estate agent calls about a termite inspection.
- The company calls customers the day before service.
Calls after closing time
Evening calls about urgent infestations are common.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a pest control company in Urban Honolulu, HI
The average pest control company in Urban Honolulu, HI has 12.3 employees, so a 12-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $299.40 a month on Ooma Office Pro or $360.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,452. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Setting up Callata for a pest control company in Urban Honolulu, HI
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Urban Honolulu, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many exterminating and pest control services are there in Urban Honolulu, HI?
Census County Business Patterns counted 33 exterminating and pest control services in the Urban Honolulu, HI metro area in 2023. They employed 407 people in mid-March.
What does a business phone system cost for a 12-person pest control company?
At month-to-month list prices checked September 28, 2026, 12 users cost $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $239.00.
Can an AI receptionist answer calls for a pest control company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.