CallataGuidesBusiness phone system for exterminating and pest control services in Jacksonville, FL
Exterminating and pest control services in the Jacksonville, FL metro area: 153 establishments in 2023, the local area codes, and what phone service costs a 12-person team.
- Establishments
- 153CBP 2023
- Employees
- 1,847mid-March 2023
- Per 100k residents
- 8.7U.S. 4.9
- Rank
- 17th of 564areas by count
The pest control company market in Jacksonville, FL
County Business Patterns counts 153 exterminating and pest control services (NAICS 561710, Exterminating and Pest Control Services) in the Jacksonville, FL metro area for 2023. They employed 1,847 people in mid-March and paid $90.3 million in annual payroll. By establishment count the area is 17th out of 564 areas with published figures for exterminating and pest control services.
Measured against its 1.8 million residents (2024 estimate), the area has 8.7 exterminating and pest control services per 100,000 people; the U.S. rate is 4.9, so Jacksonville, FL is 78.8% above the national figure. The average establishment here has 12.1 employees, compared with 8.4 nationally. Payroll per employee comes to $48,873, 8.6% below the national $53,466.
| Measure | Jacksonville, FL | Florida | United States |
|---|---|---|---|
| Establishments | 153 | 2,301 | 16,535 |
| Mid-March employees | 1,847 | 17,524 | 139,150 |
| Annual payroll | $90,268,000 (moderate noise) | $852,365,000 | $7,439,859,000 |
| Employees per establishment | 12.1 | 7.6 | 8.4 |
| Payroll per employee | $48,873 | $48,640 | $53,466 |
| Establishments per 100,000 residents | 8.7 | 9.8 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: exterminating and pest control services in Jacksonville, FL
Of the exterminating and pest control services in Jacksonville, FL that had employees in March 2023, 46.1% had fewer than five (the U.S. share is 56.9%). 66.4% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 70 | 46.1% | 56.9% |
| 5–9 employees | 31 | 20.4% | 17.3% |
| 10–19 employees | 31 | 20.4% | 14.2% |
| 20–49 employees | 20 | 13.2% | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What exterminating and pest control services in Jacksonville, FL use the phone for
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.
Calls a pest control company in Jacksonville, FL might handle in a typical week include:
- A customer calls to reschedule a quarterly treatment.
- The company calls customers the day before service.
- A homeowner calls about wasps near the front door.
What exterminating and pest control services text about
Pest control companies text service reminders and technician arrival notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a pest control company in Jacksonville, FL
The average pest control company in Jacksonville, FL has 12.1 employees, so a 12-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,452 less than RingCentral for a pest control company in Jacksonville, FL of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Jacksonville, FL
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 904 has the most, with 621 of 644 exchanges (96%). A local number lets customers in Jacksonville, FL call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 904 | 621 | Eastern | 1965 | 324 |
| 324 | 16 | Eastern | 2024 | 904 |
| 352 | 7 | Eastern | 1995 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for exterminating and pest control services
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Jacksonville, FL is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are there in Jacksonville, FL?
Census County Business Patterns counted 153 exterminating and pest control services in the Jacksonville, FL metro area in 2023. They employed 1,847 people in mid-March.
What does a business phone system cost for a 12-person pest control company?
At month-to-month list prices checked September 28, 2026, 12 users cost $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $239.00.
What area code should a pest control company in Jacksonville, FL use?
Area code 904 has the most assigned exchanges among the area's named places, followed by 324 and 352. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a pest control company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.