CallataGuidesBusiness phone system for exterminating and pest control services in Cleveland, OH
Exterminating and pest control services in the Cleveland, OH metro area: 67 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 67CBP 2023
- Employees
- 562mid-March 2023
- Per 100k residents
- 3.1U.S. 4.9
- Rank
- 51st of 564areas by count
The pest control company market in Cleveland, OH
There were 67 exterminating and pest control services in the Cleveland, OH metro area in 2023, according to Census County Business Patterns (NAICS 561710, Exterminating and Pest Control Services). They employed 562 people in mid-March and paid $29.4 million in annual payroll. By establishment count the area is 51st out of 564 areas with published figures for exterminating and pest control services.
Measured against its 2.2 million residents (2024 estimate), the area has 3.1 exterminating and pest control services per 100,000 people; the U.S. rate is 4.9, so Cleveland, OH is 36.5% below the national figure. The average establishment here has 8.4 employees, compared with 8.4 nationally. Payroll per employee comes to $52,349, 2.1% below the national $53,466.
| Measure | Cleveland, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 67 | 378 | 16,535 |
| Mid-March employees | 562 | 3,095 | 139,150 |
| Annual payroll | $29,420,000 | $169,504,000 | $7,439,859,000 |
| Employees per establishment | 8.4 | 8.2 | 8.4 |
| Payroll per employee | $52,349 | $54,767 | $53,466 |
| Establishments per 100,000 residents | 3.1 | 3.2 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at exterminating and pest control services in Cleveland, OH
Of the exterminating and pest control services in Cleveland, OH that had employees in March 2023, 66.7% had fewer than five (the U.S. share is 56.9%). 72.7% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 44 | 66.7% | 56.9% |
| 5–9 employees | 4 | 6.1% | 17.3% |
| 10–19 employees | 8 | 12.1% | 14.2% |
| 20–49 employees | 10 | 15.2% | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for exterminating and pest control services in Cleveland, OH
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.
Typical inbound and outbound calls for exterminating and pest control services in Cleveland, OH:
- A real estate agent calls about a termite inspection.
- A homeowner calls about wasps near the front door.
- The company calls customers the day before service.
Business texting for exterminating and pest control services
Pest control companies text service reminders and technician arrival notices.
Texts sent from a local business number in Cleveland, OH have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for exterminating and pest control services in Cleveland, OH
The average pest control company in Cleveland, OH has 8.4 employees, so an 8-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $972 less than RingCentral for a pest control company in Cleveland, OH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for exterminating and pest control services in Cleveland, OH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 440 has the most, with 589 of 1,178 exchanges (50%). A local number lets customers in Cleveland, OH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 440 | 589 | Eastern | 1997 | 436 |
| 216 | 525 | Eastern | 1947 | none |
| 330 | 39 | Eastern | 1996 | 234 |
| 234 | 19 | Eastern | 2000 | 330 |
| 740 | 3 | Eastern | 1997 | 220 |
| 220 | 1 | Eastern | 2015 | 740 |
| 419 | 1 | Eastern | 1947 | 567 |
| 567 | 1 | Eastern | 2002 | 419 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What exterminating and pest control services in Cleveland, OH get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Cleveland, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are there in Cleveland, OH?
Census County Business Patterns counted 67 exterminating and pest control services in the Cleveland, OH metro area in 2023. They employed 562 people in mid-March.
What does a business phone system cost for an 8-person pest control company?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a pest control company in Cleveland, OH use?
Area code 440 has the most assigned exchanges among the area's named places, followed by 216 and 330. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a pest control company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.