Business phone system for exterminating and pest control services in Texas

The pest control company industry in Texas

The Census Bureau counted 1,498 exterminating and pest control services in Texas in its 2023 County Business Patterns (NAICS 561710). They employed 13,034 people in mid-March and reported $678.1 million in annual payroll. That is the 3rd highest count among the 51 states and DC with published figures. Exterminating and pest control services make up 0.22% of the 670,878 business establishments in the state.

Per 100,000 residents (2024 estimate) Texas has 4.8 exterminating and pest control services, in line with the national rate of 4.9. The average establishment has 8.7 employees against 8.4 nationally. Payroll per employee is $52,027, 2.7% below the U.S. figure of $53,466.

Texas's largest markets for exterminating and pest control services

Census published pest control company counts for 38 metro or micropolitan areas that include part of Texas. The largest is Dallas, TX, with 398 establishments. Single-state metro and micropolitan areas account for 92% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at exterminating and pest control services in Texas

58.5% of Texas's exterminating and pest control services with employees had fewer than five people in March 2023, compared with 56.9% nationally. 76.6% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a pest control company in Texas has to catch

Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.

Calls a pest control company in Texas might handle in a typical week include:

• The company calls customers the day before service.
• A restaurant calls about a pest issue before an inspection.
• A homeowner calls about wasps near the front door.

After-hours calls

Evening calls about urgent infestations are common.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for exterminating and pest control services in Texas

Exterminating and pest control services in Texas average 8.7 employees, so the comparison uses a 9-person team. Priced per seat, 9 users would run $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 9 people cost $179.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,092. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Texas

Texas has 29 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for exterminating and pest control services in Texas

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Texas, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.