CallataGuidesBusiness phone system for exterminating and pest control services in Portland, ME
Exterminating and pest control services in the Portland-South Portland, ME metro area: 30 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 30CBP 2023
- Per 100k residents
- 5.2U.S. 4.9
- Rank
- 104th of 564areas by count
The pest control company market in Portland, ME
The Census Bureau's 2023 County Business Patterns lists 30 establishments classified as Exterminating and Pest Control Services (NAICS 561710) in the Portland-South Portland, ME metro area. That ranks 104th of the 564 metro and micropolitan areas where Census published a count for this industry.
With 572,000 residents in the Census 2024 estimate, that is 5.2 exterminating and pest control services per 100,000 people, 8.0% above the national rate of 4.9.
| Measure | Portland, ME | Maine | United States |
|---|---|---|---|
| Establishments | 30 | 50 | 16,535 |
| Mid-March employees | 190 (high noise) | 346 (high noise) | 139,150 |
| Annual payroll | $11,351,000 (moderate noise) | $20,483,000 (moderate noise) | $7,439,859,000 |
| Employees per establishment | — | — | 8.4 |
| Payroll per employee | — | — | $53,466 |
| Establishments per 100,000 residents | 5.2 | 3.6 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big exterminating and pest control services in Portland, ME are
Of the exterminating and pest control services in Portland, ME that had employees in March 2023, 66.7% had fewer than five (the U.S. share is 56.9%). 76.7% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 20 | 66.7% | 56.9% |
| 5–9 employees | 3 | 10.0% | 17.3% |
| 10–19 employees | 4 | 13.3% | 14.2% |
| 20–49 employees | 3 | 10.0% | 9.9% |
| 50 or more employees | 0 | 0.0% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a pest control company in Portland, ME has to catch
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.
Calls a pest control company in Portland, ME might handle in a typical week include:
- A customer calls to reschedule a quarterly treatment.
- A real estate agent calls about a termite inspection.
- A homeowner calls about wasps near the front door.
When nobody can pick up
Evening calls about urgent infestations are common.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Callata vs. per-seat pricing for exterminating and pest control services in Portland, ME
Census did not publish a reliable employee count for exterminating and pest control services in Portland, ME, so this comparison uses the U.S. average of 8 people per establishment. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 8 users on RingCentral RingEX Core cost $240.00 a month and 8 on Ooma Office Pro cost $199.60. On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Portland, ME
The exchanges in the area's named cities and towns are all in area code 207 (269 exchanges in NANPA's file). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 207 | 269 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What exterminating and pest control services in Portland, ME get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Portland, ME, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many exterminating and pest control services are there in Portland, ME?
Census County Business Patterns counted 30 exterminating and pest control services in the Portland-South Portland, ME metro area in 2023.
What does a business phone system cost for an 8-person pest control company?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a pest control company in Portland, ME use?
Area code 207 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a pest control company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.