Business phone system for exterminating and pest control services in Minnesota

The pest control company industry in Minnesota

County Business Patterns counts 104 establishments in Minnesota classified as Exterminating and Pest Control Services (NAICS 561710) for 2023. They employed 1,321 people in mid-March and reported $84.7 million in annual payroll. That is the 37th highest count among the 51 states and DC with published figures. Exterminating and pest control services make up 0.07% of the 154,455 business establishments in the state.

Per 100,000 residents (2024 estimate) Minnesota has 1.8 exterminating and pest control services, 63.1% below the national rate of 4.9. The average establishment has 12.7 employees against 8.4 nationally. Payroll per employee is $64,117, 19.9% above the U.S. figure of $53,466.

Minnesota's largest markets for exterminating and pest control services

Census published pest control company counts for 11 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 61 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 23% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at exterminating and pest control services in Minnesota

67.0% of Minnesota's exterminating and pest control services with employees had fewer than five people in March 2023, compared with 56.9% nationally. 83.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for exterminating and pest control services in Minnesota

Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.

Typical inbound and outbound calls for exterminating and pest control services in Minnesota:

• A homeowner calls about wasps near the front door.
• The company calls customers the day before service.
• A customer calls to reschedule a quarterly treatment.

Texting customers

Pest control companies text service reminders and technician arrival notices.

Texting from a local number in Minnesota requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a pest control company in Minnesota

Exterminating and pest control services in Minnesota average 12.7 employees, so the comparison uses a 13-person team. Priced per seat, 13 users would run $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,572 less than RingCentral for a pest control company in Minnesota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Minnesota

Minnesota has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pest control company can hold a number in more than one of them.

How Callata works for exterminating and pest control services in Minnesota

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Minnesota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.