CallataGuidesBusiness phone system for exterminating and pest control services in Pennsylvania
423 exterminating and pest control services operated in Pennsylvania in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 423CBP 2023
- Employees
- 3,857mid-March 2023
- Per 100k residents
- 3.2U.S. 4.9
- State rank
- 11th of 51by count
How many exterminating and pest control services operate in Pennsylvania
Pennsylvania had 423 exterminating and pest control services in 2023, according to Census County Business Patterns (NAICS 561710, Exterminating and Pest Control Services). They employed 3,857 people in mid-March and reported $231.0 million in annual payroll. That is the 11th highest count among the 51 states and DC with published figures. Exterminating and pest control services make up 0.14% of the 307,065 business establishments in the state.
Per 100,000 residents (2024 estimate) Pennsylvania has 3.2 exterminating and pest control services, 33.5% below the national rate of 4.9. The average establishment has 9.1 employees against 8.4 nationally. Payroll per employee is $59,902, 12.0% above the U.S. figure of $53,466.
| Measure | Pennsylvania | United States |
|---|---|---|
| Establishments | 423 | 16,535 |
| Mid-March employees | 3,857 | 139,150 |
| Annual payroll | $231,043,000 | $7,439,859,000 |
| Employees per establishment | 9.1 | 8.4 |
| Payroll per employee | $59,902 | $53,466 |
| Establishments per 100,000 residents | 3.2 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Exterminating and pest control services by metro area in Pennsylvania
Census published pest control company counts for 19 metro or micropolitan areas that include part of Pennsylvania. The largest is Philadelphia, PA-NJ-DE-MD, with 256 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 53% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Philadelphia, PA-NJ-DE-MD | 256 | 2,005 | 4.0 |
| Pittsburgh, PA | 64 | 519 | 2.6 |
| Reading, PA | 46 | — | 10.5 |
| Allentown, PA-NJ | 22 | 120 | 2.5 |
| Lancaster, PA | 21 | 227 | 3.7 |
| Scranton, PA | 17 | — | 3.0 |
| Harrisburg, PA | 15 | 200 | 2.4 |
| York, PA | 12 | — | 2.5 |
| Erie, PA | 8 | 49 | 3.0 |
| East Stroudsburg, PA | 6 | 35 | 3.6 |
| Chambersburg, PA | 5 | — | 3.1 |
| Williamsport, PA | 5 | 37 | 4.4 |
| Bloomsburg, PA | 5 | 42 | 7.6 |
| State College, PA | 4 | 46 | 2.5 |
| Pottsville, PA | 3 | 63 | 2.1 |
| Johnstown, PA | 3 | — | 2.3 |
| Altoona, PA | 3 | — | 2.5 |
| Hermitage, PA | 3 | — | 2.8 |
| DuBois, PA | 3 | — | 3.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at exterminating and pest control services in Pennsylvania
58.1% of Pennsylvania's exterminating and pest control services with employees had fewer than five people in March 2023, compared with 56.9% nationally. 71.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 245 | 58.1% | 56.9% |
| 5–9 employees | 58 | 13.7% | 17.3% |
| 10–19 employees | 46 | 10.9% | 14.2% |
| 20–49 employees | 69 | 16.4% | 9.9% |
| 50 or more employees | 4 | 0.9% | 1.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for exterminating and pest control services in Pennsylvania
Pest problems feel urgent to the caller, and people usually hire the first company that answers. Routes, follow-up treatments and recurring plans also generate steady scheduling calls.
Typical inbound and outbound calls for exterminating and pest control services in Pennsylvania:
- A real estate agent calls about a termite inspection.
- A customer calls to reschedule a quarterly treatment.
- A restaurant calls about a pest issue before an inspection.
Texting customers
Pest control companies text service reminders and technician arrival notices.
Texting from a local number in Pennsylvania requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a pest control company in Pennsylvania
Exterminating and pest control services in Pennsylvania average 9.1 employees, so the comparison uses a 9-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,092 less than RingCentral for a pest control company in Pennsylvania of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Pennsylvania
Pennsylvania has 15 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pest control company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 267 | 786 | Eastern | 1999 | 215, 445 |
| 484 | 786 | Eastern | 1999 | 610, 835 |
| 717 | 784 | Eastern | 1947 | 223 |
| 814 | 784 | Eastern | 1947 | 582 |
| 215 | 783 | Eastern | 1947 | 267, 445 |
| 724 | 783 | Eastern | 1998 | 878 |
| 570 | 782 | Eastern | 1998 | 272 |
| 610 | 782 | Eastern | 1994 | 484, 835 |
| 412 | 762 | Eastern | 1947 | 878 |
| 272 | 336 | Eastern | 2013 | 570 |
| 223 | 252 | Eastern | 2017 | 717 |
| 878 | 190 | Eastern | 2001 | 412, 724 |
| 445 | 183 | Eastern | 2018 | 215, 267 |
| 582 | 154 | Eastern | 2021 | 814 |
| 835 | 109 | Eastern | 2022 | 484, 610 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for exterminating and pest control services in Pennsylvania
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Pennsylvania is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exterminating and pest control services are in Pennsylvania?
423 in 2023, according to Census County Business Patterns. They employed 3,857 people in mid-March.
Which Pennsylvania metro area has the most exterminating and pest control services?
Philadelphia, PA-NJ-DE-MD, with 256 establishments in 2023.
What does a phone system cost a 9-person pest control company?
$270.00 a month on RingCentral RingEX Core or $224.55 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $179.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Pennsylvania number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.