CallataGuidesBusiness phone system for painting and wall covering contractors in Syracuse, NY
Painting and wall covering contractors in the Syracuse, NY metro area: 84 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 84CBP 2023
- Employees
- 317mid-March 2023
- Per 100k residents
- 12.8U.S. 11.3
- Rank
- 85th of 660areas by count
The painting contractor market in Syracuse, NY
There were 84 painting and wall covering contractors in the Syracuse, NY metro area in 2023, according to Census County Business Patterns (NAICS 238320, Painting and Wall Covering Contractors). Together they reported 317 mid-March employees and $15.0 million of payroll for the year. That ranks 85th of the 660 metro and micropolitan areas where Census published a count for this industry.
With 655,000 residents in the Census 2024 estimate, that is 12.8 painting and wall covering contractors per 100,000 people, 13.9% above the national rate of 11.3. Establishments average 3.8 employees, 30.6% below the U.S. average of 5.4. Payroll per employee comes to $47,202, 14.4% below the national $55,165.
| Measure | Syracuse, NY | New York | United States |
|---|---|---|---|
| Establishments | 84 | 2,579 | 38,280 |
| Mid-March employees | 317 | 10,664 | 208,201 |
| Annual payroll | $14,963,000 | $622,342,000 | $11,485,346,000 |
| Employees per establishment | 3.8 | 4.1 | 5.4 |
| Payroll per employee | $47,202 | $58,359 | $55,165 |
| Establishments per 100,000 residents | 12.8 | 13.0 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: painting and wall covering contractors in Syracuse, NY
Of the painting and wall covering contractors in Syracuse, NY that had employees in March 2023, 79.3% had fewer than five (the U.S. share is 75.1%). 93.9% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 65 | 79.3% | 75.1% |
| 5–9 employees | 12 | 14.6% | 13.7% |
| 10–19 employees | 5 | 6.1% | 6.6% |
| 20–49 employees | not published | — | 3.4% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What painting and wall covering contractors in Syracuse, NY use the phone for
Painting contractors book work through estimate calls, and crews are often on ladders when the phone rings. Fast callbacks help win estimates before a competitor does.
Typical inbound and outbound calls for painting and wall covering contractors in Syracuse, NY:
- A customer calls to change colors.
- A property manager calls about repainting a vacant unit.
- A builder calls about a new-construction schedule.
When nobody can pick up
After-hours calls are mostly estimate requests.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Callata vs. per-seat pricing for painting and wall covering contractors in Syracuse, NY
The average painting contractor in Syracuse, NY has 3.8 employees, so a 4-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for painting and wall covering contractors in Syracuse, NY
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 315 has the most, with 318 of 400 exchanges (80%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 315 | 318 | Eastern | 1947 | 680 |
| 680 | 82 | Eastern | 2017 | 315 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a painting contractor in Syracuse, NY
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Syracuse, NY, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many painting and wall covering contractors are there in Syracuse, NY?
Census County Business Patterns counted 84 painting and wall covering contractors in the Syracuse, NY metro area in 2023. They employed 317 people in mid-March.
What does a business phone system cost for a 4-person painting contractor?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a painting contractor in Syracuse, NY use?
Area code 315 has the most assigned exchanges among the area's named places, followed by 680. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a painting contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.