CallataGuidesBusiness phone system for painting and wall covering contractors in Scranton, PA
Painting and wall covering contractors in the Scranton--Wilkes-Barre, PA metro area: 35 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 35CBP 2023
- Employees
- 143mid-March 2023
- Per 100k residents
- 6.1U.S. 11.3
- Rank
- 168th of 660areas by count
The painting contractor market in Scranton, PA
The Census Bureau's 2023 County Business Patterns lists 35 establishments classified as Painting and Wall Covering Contractors (NAICS 238320) in the Scranton--Wilkes-Barre, PA metro area. They employed 143 people in mid-March and paid $6,882,000 in annual payroll. By establishment count the area is 168th out of 660 areas with published figures for painting and wall covering contractors.
Measured against its 574,000 residents (2024 estimate), the area has 6.1 painting and wall covering contractors per 100,000 people; the U.S. rate is 11.3, so Scranton, PA is 45.8% below the national figure. The average establishment here has 4.1 employees, compared with 5.4 nationally. Payroll per employee comes to $48,126, 12.8% below the national $55,165.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 35 | 1,168 | 38,280 |
| Mid-March employees | 143 | 6,221 | 208,201 |
| Annual payroll | $6,882,000 (moderate noise) | $376,708,000 | $11,485,346,000 |
| Employees per establishment | 4.1 | 5.3 | 5.4 |
| Payroll per employee | $48,126 | $60,554 | $55,165 |
| Establishments per 100,000 residents | 6.1 | 8.9 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: painting and wall covering contractors in Scranton, PA
Of the painting and wall covering contractors in Scranton, PA that had employees in March 2023, 79.4% had fewer than five (the U.S. share is 75.1%). 88.2% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 27 | 79.4% | 75.1% |
| 5–9 employees | 3 | 8.8% | 13.7% |
| 10–19 employees | 4 | 11.8% | 6.6% |
| 20–49 employees | not published | — | 3.4% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What painting and wall covering contractors in Scranton, PA use the phone for
Painting contractors book work through estimate calls, and crews are often on ladders when the phone rings. Fast callbacks help win estimates before a competitor does.
Calls a painting contractor in Scranton, PA might handle in a typical week include:
- A customer calls to change colors.
- The contractor calls a customer to confirm the start date.
- A homeowner calls for an exterior painting estimate.
Business texting for painting and wall covering contractors
Painters text estimate confirmations, start dates and color approvals.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 4-person painting contractor
The average painting contractor in Scranton, PA has 4.1 employees, so a 4-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a painting contractor in Scranton, PA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for painting and wall covering contractors in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). A local number lets customers in Scranton, PA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a painting contractor in Scranton, PA
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Scranton, PA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many painting and wall covering contractors are there in Scranton, PA?
Census County Business Patterns counted 35 painting and wall covering contractors in the Scranton--Wilkes-Barre, PA metro area in 2023. They employed 143 people in mid-March.
What does a business phone system cost for a 4-person painting contractor?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a painting contractor in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a painting contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.