CallataGuidesBusiness phone system for painting and wall covering contractors in Utica, NY
Painting and wall covering contractors in the Utica-Rome, NY metro area: 17 establishments in 2023, the local area codes, and what phone service costs a 5-person team.
- Establishments
- 17CBP 2023
- Employees
- 87mid-March 2023
- Per 100k residents
- 5.9U.S. 11.3
- Rank
- 273rd of 660areas by count
Painting and wall covering contractors in Utica, NY by the numbers
There were 17 painting and wall covering contractors in the Utica-Rome, NY metro area in 2023, according to Census County Business Patterns (NAICS 238320, Painting and Wall Covering Contractors). They employed 87 people in mid-March and paid $3,285,000 in annual payroll. By establishment count the area is 273rd out of 660 areas with published figures for painting and wall covering contractors.
Measured against its 288,000 residents (2024 estimate), the area has 5.9 painting and wall covering contractors per 100,000 people; the U.S. rate is 11.3, so Utica, NY is 47.5% below the national figure. The average establishment here has 5.1 employees, compared with 5.4 nationally. Payroll per employee comes to $37,759, 31.6% below the national $55,165.
| Measure | Utica, NY | New York | United States |
|---|---|---|---|
| Establishments | 17 | 2,579 | 38,280 |
| Mid-March employees | 87 | 10,664 | 208,201 |
| Annual payroll | $3,285,000 (moderate noise) | $622,342,000 | $11,485,346,000 |
| Employees per establishment | 5.1 | 4.1 | 5.4 |
| Payroll per employee | $37,759 | $58,359 | $55,165 |
| Establishments per 100,000 residents | 5.9 | 13.0 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: painting and wall covering contractors in Utica, NY
Of the painting and wall covering contractors in Utica, NY that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 75.1%). When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 14 | 100.0% | 75.1% |
| 5–9 employees | not published | — | 13.7% |
| 10–19 employees | not published | — | 6.6% |
| 20–49 employees | not published | — | 3.4% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a painting contractor in Utica, NY has to catch
Painting contractors book work through estimate calls, and crews are often on ladders when the phone rings. Fast callbacks help win estimates before a competitor does.
A few of the calls that come in to painting and wall covering contractors in Utica, NY:
- A property manager calls about repainting a vacant unit.
- A homeowner calls for an exterior painting estimate.
- The contractor calls a customer to confirm the start date.
Texting customers
Painters text estimate confirmations, start dates and color approvals.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a painting contractor in Utica, NY
The average painting contractor in Utica, NY has 5.1 employees, so a 5-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $612 less than RingCentral for a painting contractor in Utica, NY of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Utica, NY
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 315 has the most, with 130 of 152 exchanges (86%). A local number lets customers in Utica, NY call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 315 | 130 | Eastern | 1947 | 680 |
| 680 | 22 | Eastern | 2017 | 315 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for painting and wall covering contractors
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Utica, NY is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many painting and wall covering contractors are there in Utica, NY?
Census County Business Patterns counted 17 painting and wall covering contractors in the Utica-Rome, NY metro area in 2023. They employed 87 people in mid-March.
What does a business phone system cost for a 5-person painting contractor?
At month-to-month list prices checked September 28, 2026, 5 users cost $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a painting contractor in Utica, NY use?
Area code 315 has the most assigned exchanges among the area's named places, followed by 680. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a painting contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.