CallataGuidesBusiness phone system for painting and wall covering contractors in Hilo, HI
Painting and wall covering contractors in the Hilo-Kailua, HI micropolitan area: 21 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 21CBP 2023
- Employees
- 71mid-March 2023
- Per 100k residents
- 10.0U.S. 11.3
- Rank
- 243rd of 660areas by count
How many painting and wall covering contractors are in Hilo, HI?
County Business Patterns counts 21 painting and wall covering contractors (NAICS 238320, Painting and Wall Covering Contractors) in the Hilo-Kailua, HI micropolitan area for 2023. They employed 71 people in mid-March and paid $3,943,000 in annual payroll. By establishment count the area is 243rd out of 660 areas with published figures for painting and wall covering contractors.
Measured against its 210,000 residents (2024 estimate), the area has 10.0 painting and wall covering contractors per 100,000 people; the U.S. rate is 11.3, so Hilo, HI is 11.1% below the national figure. The average establishment here has 3.4 employees, compared with 5.4 nationally. Payroll per employee comes to $55,535, in line with the national $55,165.
| Measure | Hilo, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 21 | 155 | 38,280 |
| Mid-March employees | 71 (moderate noise) | 1,463 | 208,201 |
| Annual payroll | $3,943,000 (moderate noise) | $93,332,000 | $11,485,346,000 |
| Employees per establishment | 3.4 | 9.4 | 5.4 |
| Payroll per employee | $55,535 | $63,795 | $55,165 |
| Establishments per 100,000 residents | 10.0 | 10.7 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big painting and wall covering contractors in Hilo, HI are
Of the painting and wall covering contractors in Hilo, HI that had employees in March 2023, 84.2% had fewer than five (the U.S. share is 75.1%). 100.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 84.2% | 75.1% |
| 5–9 employees | 3 | 15.8% | 13.7% |
| 10–19 employees | not published | — | 6.6% |
| 20–49 employees | not published | — | 3.4% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a painting contractor in Hilo, HI has to catch
Painting contractors book work through estimate calls, and crews are often on ladders when the phone rings. Fast callbacks help win estimates before a competitor does.
A few of the calls that come in to painting and wall covering contractors in Hilo, HI:
- A homeowner calls for an exterior painting estimate.
- A property manager calls about repainting a vacant unit.
- A builder calls about a new-construction schedule.
Texting customers
Painters text estimate confirmations, start dates and color approvals.
Texts sent from a local business number in Hilo, HI have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for painting and wall covering contractors in Hilo, HI
The average painting contractor in Hilo, HI has 3.4 employees, so a 3-person team is a reasonable benchmark. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
What painting and wall covering contractors in Hilo, HI get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Hilo, HI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many painting and wall covering contractors are there in Hilo, HI?
Census County Business Patterns counted 21 painting and wall covering contractors in the Hilo-Kailua, HI micropolitan area in 2023. They employed 71 people in mid-March.
What does a business phone system cost for a 3-person painting contractor?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
Can an AI receptionist answer calls for a painting contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.