CallataGuidesBusiness phone system for other services to buildings and dwellings in Durham, NC
Other services to buildings and dwellings in the Durham-Chapel Hill, NC metro area: 22 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 22CBP 2023
- Employees
- 161mid-March 2023
- Per 100k residents
- 3.5U.S. 5.3
- Rank
- 131st of 489areas by count
The building services company market in Durham, NC
County Business Patterns counts 22 other services to buildings and dwellings (NAICS 561790, Other Services to Buildings and Dwellings) in the Durham-Chapel Hill, NC metro area for 2023. They employed 161 people in mid-March and paid $5,850,000 in annual payroll. By establishment count the area is 131st out of 489 areas with published figures for other services to buildings and dwellings.
Measured against its 621,000 residents (2024 estimate), the area has 3.5 other services to buildings and dwellings per 100,000 people; the U.S. rate is 5.3, so Durham, NC is 33.3% below the national figure. The average establishment here has 7.3 employees, compared with 5.0 nationally. Payroll per employee comes to $36,335, 24.8% below the national $48,334.
| Measure | Durham, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 22 | 575 | 18,069 |
| Mid-March employees | 161 (moderate noise) | 3,182 | 90,169 |
| Annual payroll | $5,850,000 (moderate noise) | $145,464,000 | $4,358,192,000 |
| Employees per establishment | 7.3 | 5.5 | 5.0 |
| Payroll per employee | $36,335 | $45,715 | $48,334 |
| Establishments per 100,000 residents | 3.5 | 5.2 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: other services to buildings and dwellings in Durham, NC
Of the other services to buildings and dwellings in Durham, NC that had employees in March 2023, 83.3% had fewer than five (the U.S. share is 73.6%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 15 | 83.3% | 73.6% |
| 5–9 employees | not published | — | 14.5% |
| 10–19 employees | 3 | 16.7% | 7.7% |
| 20–49 employees | not published | — | 3.3% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other services to buildings and dwellings in Durham, NC use the phone for
This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand.
Calls a building services company in Durham, NC might handle in a typical week include:
- The company calls customers to confirm appointments.
- A customer calls about a chimney sweep.
- A business calls about pressure washing a storefront.
What other services to buildings and dwellings text about
Companies text appointment windows and before-and-after photos.
Texts sent from a local business number in Durham, NC have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 7-person building services company
The average building services company in Durham, NC has 7.3 employees, so a 7-person team is a reasonable benchmark. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a building services company in Durham, NC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Durham, NC
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 919 has the most, with 226 of 313 exchanges (72%). A local number lets customers in Durham, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 226 | Eastern | 1954 | 984 |
| 984 | 73 | Eastern | 2012 | 919 |
| 336 | 13 | Eastern | 1997 | 743 |
| 743 | 1 | Eastern | 2016 | 336 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other services to buildings and dwellings
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Durham, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many other services to buildings and dwellings are there in Durham, NC?
Census County Business Patterns counted 22 other services to buildings and dwellings in the Durham-Chapel Hill, NC metro area in 2023. They employed 161 people in mid-March.
What does a business phone system cost for a 7-person building services company?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
What area code should a building services company in Durham, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984 and 336. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a building services company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.