CallataGuides

Business phone system for other services to buildings and dwellings in New York

871 other services to buildings and dwellings operated in New York in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
871CBP 2023
Employees
4,021mid-March 2023
Per 100k residents
4.4U.S. 5.3
State rank
5th of 51by count

The building services company industry in New York

New York had 871 other services to buildings and dwellings in 2023, according to Census County Business Patterns (NAICS 561790, Other Services to Buildings and Dwellings). They employed 4,021 people in mid-March and reported $220.3 million in annual payroll. That is the 5th highest count among the 51 states and DC with published figures. Other services to buildings and dwellings make up 0.16% of the 541,313 business establishments in the state.

Per 100,000 residents (2024 estimate) New York has 4.4 other services to buildings and dwellings, 17.5% below the national rate of 5.3. The average establishment has 4.6 employees against 5.0 nationally. Payroll per employee is $54,795, 13.4% above the U.S. figure of $48,334.

Other services to buildings and dwellings: New York compared with the U.S., 2023
MeasureNew YorkUnited States
Establishments87118,069
Mid-March employees4,02190,169
Annual payroll$220,330,000$4,358,192,000
Employees per establishment4.65.0
Payroll per employee$54,795$48,334
Establishments per 100,000 residents4.45.3

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

New York's largest markets for other services to buildings and dwellings

Census published building services company counts for 18 metro or micropolitan areas that include part of New York. The largest is New York, NY-NJ, with 1,033 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 30% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Other services to buildings and dwellings by metro or micropolitan area, New York, 2023
AreaEstablishmentsEmployeesPer 100k residents
New York, NY-NJ1,0335,3615.2
Kiryas Joel, NY472086.6
Albany, NY401244.4
Buffalo, NY371503.2
Rochester, NY371873.5
Syracuse, NY341015.2
Kingston, NY12—6.6
Glens Falls, NY9687.2
Binghamton, NY6—2.5
Jamestown, NY6—4.8
Utica, NY5111.7
Massena, NY4—3.8
Oneonta, NY4—6.6
Amsterdam, NY428.1
Watertown, NY3122.7
Plattsburgh, NY343.9
Batavia, NY355.2
Gloversville, NY3—5.8

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at other services to buildings and dwellings in New York

79.1% of New York's other services to buildings and dwellings with employees had fewer than five people in March 2023, compared with 73.6% nationally. 89.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Other services to buildings and dwellings in New York by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees68779.1%73.6%
5–9 employees9310.7%14.5%
10–19 employees576.6%7.7%
20–49 employees283.2%3.3%
50 or more employees40.5%1.0%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Calls a building services company in New York has to catch

This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand. That holds for other services to buildings and dwellings in New York as much as anywhere.

Calls a building services company in New York might handle in a typical week include:

Calls after closing time

After-hours calls are usually booking requests.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for other services to buildings and dwellings in New York

Other services to buildings and dwellings in New York average 4.6 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 5-person building services company
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$95.00$1,140.00
Nextiva (Core)$23.00 per user$115.00$1,380.00
Ooma (Office Pro)$24.95 per user$124.75$1,497.00
Dialpad (Standard)$27.00 per user$135.00$1,620.00
RingCentral (RingEX Core)$30.00 per user$150.00$1,800.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in New York

New York has 23 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in New York by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
212784Eastern1947332, 646, 917
347784Eastern1999465, 718, 917, 929
516783Eastern1951363
845783Eastern2000329
917783Eastern1992212, 332, 646, 347, 465, 718, 929
631782Eastern1999934
315781Eastern1947680
646781Eastern1999212, 332, 917
718779Eastern1984347, 465, 917, 929
518775Eastern1947838
716767Eastern1947624
929706Eastern2011347, 465, 718, 917
914704Eastern1947none
585675Eastern2001none
607548Eastern1954none
838227Eastern2017518
680210Eastern2017315
332159Eastern2017212, 646, 917
934131Eastern2016631
32969Eastern2023845

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for other services to buildings and dwellings in New York

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in New York, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many other services to buildings and dwellings are in New York?

871 in 2023, according to Census County Business Patterns. They employed 4,021 people in mid-March.

Which New York metro area has the most other services to buildings and dwellings?

New York, NY-NJ, with 1,033 establishments in 2023.

What does a phone system cost a 5-person building services company?

$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a New York number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.