CallataGuidesBusiness phone system for other services to buildings and dwellings in Jacksonville, FL
Other services to buildings and dwellings in the Jacksonville, FL metro area: 162 establishments in 2023, the local area codes, and what phone service costs a 5-person team.
- Establishments
- 162CBP 2023
- Employees
- 852mid-March 2023
- Per 100k residents
- 9.2U.S. 5.3
- Rank
- 24th of 489areas by count
The building services company market in Jacksonville, FL
There were 162 other services to buildings and dwellings in the Jacksonville, FL metro area in 2023, according to Census County Business Patterns (NAICS 561790, Other Services to Buildings and Dwellings). Together they reported 852 mid-March employees and $32.5 million of payroll for the year. That ranks 24th of the 489 metro and micropolitan areas where Census published a count for this industry.
With 1.8 million residents in the Census 2024 estimate, that is 9.2 other services to buildings and dwellings per 100,000 people, 73.2% above the national rate of 5.3. Establishments average 5.3 employees, 5.4% above the U.S. average of 5.0. Payroll per employee comes to $38,150, 21.1% below the national $48,334.
| Measure | Jacksonville, FL | Florida | United States |
|---|---|---|---|
| Establishments | 162 | 3,260 | 18,069 |
| Mid-March employees | 852 (moderate noise) | 13,196 | 90,169 |
| Annual payroll | $32,504,000 | $539,636,000 | $4,358,192,000 |
| Employees per establishment | 5.3 | 4.0 | 5.0 |
| Payroll per employee | $38,150 | $40,894 | $48,334 |
| Establishments per 100,000 residents | 9.2 | 13.9 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: other services to buildings and dwellings in Jacksonville, FL
Of the other services to buildings and dwellings in Jacksonville, FL that had employees in March 2023, 77.5% had fewer than five (the U.S. share is 73.6%). 90.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 124 | 77.5% | 73.6% |
| 5–9 employees | 20 | 12.5% | 14.5% |
| 10–19 employees | 12 | 7.5% | 7.7% |
| 20–49 employees | 4 | 2.5% | 3.3% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a building services company in Jacksonville, FL has to catch
This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand. That holds for other services to buildings and dwellings in Jacksonville, FL as much as anywhere.
Calls a building services company in Jacksonville, FL might handle in a typical week include:
- A customer calls about a chimney sweep.
- A business calls about pressure washing a storefront.
- The company calls customers to confirm appointments.
When nobody can pick up
After-hours calls are usually booking requests.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Phone system pricing for a 5-person building services company
The average building services company in Jacksonville, FL has 5.3 employees, so a 5-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Jacksonville, FL
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 904 has the most, with 621 of 644 exchanges (96%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 904 | 621 | Eastern | 1965 | 324 |
| 324 | 16 | Eastern | 2024 | 904 |
| 352 | 7 | Eastern | 1995 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other services to buildings and dwellings
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Jacksonville, FL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other services to buildings and dwellings are there in Jacksonville, FL?
Census County Business Patterns counted 162 other services to buildings and dwellings in the Jacksonville, FL metro area in 2023. They employed 852 people in mid-March.
What does a business phone system cost for a 5-person building services company?
At month-to-month list prices checked September 28, 2026, 5 users cost $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a building services company in Jacksonville, FL use?
Area code 904 has the most assigned exchanges among the area's named places, followed by 324 and 352. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a building services company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.