CallataGuidesBusiness phone system for other services to buildings and dwellings in Charleston, SC
Other services to buildings and dwellings in the Charleston-North Charleston, SC metro area: 52 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 52CBP 2023
- Employees
- 219mid-March 2023
- Per 100k residents
- 6.0U.S. 5.3
- Rank
- 61st of 489areas by count
How many other services to buildings and dwellings are in Charleston, SC?
The Census Bureau's 2023 County Business Patterns lists 52 establishments classified as Other Services to Buildings and Dwellings (NAICS 561790) in the Charleston-North Charleston, SC metro area. Together they reported 219 mid-March employees and $9,392,000 of payroll for the year. That ranks 61st of the 489 metro and micropolitan areas where Census published a count for this industry.
With 870,000 residents in the Census 2024 estimate, that is 6.0 other services to buildings and dwellings per 100,000 people, 12.5% above the national rate of 5.3. Establishments average 4.2 employees, 15.6% below the U.S. average of 5.0. Payroll per employee comes to $42,886, 11.3% below the national $48,334.
| Measure | Charleston, SC | South Carolina | United States |
|---|---|---|---|
| Establishments | 52 | 278 | 18,069 |
| Mid-March employees | 219 | 1,301 | 90,169 |
| Annual payroll | $9,392,000 | $48,147,000 | $4,358,192,000 |
| Employees per establishment | 4.2 | 4.7 | 5.0 |
| Payroll per employee | $42,886 | $37,008 | $48,334 |
| Establishments per 100,000 residents | 6.0 | 5.1 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: other services to buildings and dwellings in Charleston, SC
Of the other services to buildings and dwellings in Charleston, SC that had employees in March 2023, 76.0% had fewer than five (the U.S. share is 73.6%). 94.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 38 | 76.0% | 73.6% |
| 5–9 employees | 9 | 18.0% | 14.5% |
| 10–19 employees | 3 | 6.0% | 7.7% |
| 20–49 employees | not published | — | 3.3% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other services to buildings and dwellings in Charleston, SC use the phone for
This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand.
Typical inbound and outbound calls for other services to buildings and dwellings in Charleston, SC:
- The company calls customers to confirm appointments.
- A property manager calls about recurring service.
- A homeowner calls about gutter cleaning before winter.
Calls after closing time
After-hours calls are usually booking requests.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for other services to buildings and dwellings in Charleston, SC
The average building services company in Charleston, SC has 4.2 employees, so a 4-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $99.80 a month on Ooma Office Pro or $120.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for other services to buildings and dwellings in Charleston, SC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 843 has the most, with 267 of 330 exchanges (81%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 843 | 267 | Eastern | 1998 | 854 |
| 854 | 63 | Eastern | 2015 | 843 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other services to buildings and dwellings
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Charleston, SC, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other services to buildings and dwellings are there in Charleston, SC?
Census County Business Patterns counted 52 other services to buildings and dwellings in the Charleston-North Charleston, SC metro area in 2023. They employed 219 people in mid-March.
What does a business phone system cost for a 4-person building services company?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a building services company in Charleston, SC use?
Area code 843 has the most assigned exchanges among the area's named places, followed by 854. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a building services company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.