CallataGuidesBusiness phone system for other services to buildings and dwellings in Columbus, OH
Other services to buildings and dwellings in the Columbus, OH metro area: 55 establishments in 2023, the local area codes, and what phone service costs an 11-person team.
- Establishments
- 55CBP 2023
- Employees
- 598mid-March 2023
- Per 100k residents
- 2.5U.S. 5.3
- Rank
- 58th of 489areas by count
The building services company market in Columbus, OH
There were 55 other services to buildings and dwellings in the Columbus, OH metro area in 2023, according to Census County Business Patterns (NAICS 561790, Other Services to Buildings and Dwellings). Together they reported 598 mid-March employees and $31.1 million of payroll for the year. That ranks 58th of the 489 metro and micropolitan areas where Census published a count for this industry.
With 2.2 million residents in the Census 2024 estimate, that is 2.5 other services to buildings and dwellings per 100,000 people, 53.5% below the national rate of 5.3. Establishments average 10.9 employees, 117.9% above the U.S. average of 5.0. Payroll per employee comes to $52,043, 7.7% above the national $48,334.
| Measure | Columbus, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 55 | 386 | 18,069 |
| Mid-March employees | 598 | 2,462 | 90,169 |
| Annual payroll | $31,122,000 | $127,072,000 | $4,358,192,000 |
| Employees per establishment | 10.9 | 6.4 | 5.0 |
| Payroll per employee | $52,043 | $51,613 | $48,334 |
| Establishments per 100,000 residents | 2.5 | 3.2 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big other services to buildings and dwellings in Columbus, OH are
Of the other services to buildings and dwellings in Columbus, OH that had employees in March 2023, 66.0% had fewer than five (the U.S. share is 73.6%). 92.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 33 | 66.0% | 73.6% |
| 5–9 employees | 13 | 26.0% | 14.5% |
| 10–19 employees | 4 | 8.0% | 7.7% |
| 20–49 employees | not published | — | 3.3% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for other services to buildings and dwellings in Columbus, OH
This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand. That holds for other services to buildings and dwellings in Columbus, OH as much as anywhere.
A few of the calls that come in to other services to buildings and dwellings in Columbus, OH:
- A customer calls about a chimney sweep.
- A property manager calls about recurring service.
- A business calls about pressure washing a storefront.
When nobody can pick up
After-hours calls are usually booking requests.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
What a phone system costs a building services company in Columbus, OH
The average building services company in Columbus, OH has 10.9 employees, so an 11-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 11 users on RingCentral RingEX Core cost $330.00 a month and 11 on Ooma Office Pro cost $274.45. On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Columbus, OH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 614 has the most, with 707 of 1,164 exchanges (61%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 614 | 707 | Eastern | 1947 | 380 |
| 740 | 223 | Eastern | 1997 | 220 |
| 380 | 128 | Eastern | 2016 | 614 |
| 220 | 42 | Eastern | 2015 | 740 |
| 937 | 31 | Eastern | 1996 | 326 |
| 567 | 13 | Eastern | 2002 | 419 |
| 419 | 12 | Eastern | 1947 | 567 |
| 330 | 8 | Eastern | 1996 | 234 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What other services to buildings and dwellings in Columbus, OH get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Columbus, OH, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other services to buildings and dwellings are there in Columbus, OH?
Census County Business Patterns counted 55 other services to buildings and dwellings in the Columbus, OH metro area in 2023. They employed 598 people in mid-March.
What does a business phone system cost for an 11-person building services company?
At month-to-month list prices checked September 28, 2026, 11 users cost $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $219.00.
What area code should a building services company in Columbus, OH use?
Area code 614 has the most assigned exchanges among the area's named places, followed by 740 and 380. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a building services company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.