CallataGuidesBusiness phone system for other services to buildings and dwellings in Cleveland, OH
Other services to buildings and dwellings in the Cleveland, OH metro area: 81 establishments in 2023, the local area codes, and what phone service costs a 6-person team.
- Establishments
- 81CBP 2023
- Employees
- 517mid-March 2023
- Per 100k residents
- 3.7U.S. 5.3
- Rank
- 44th of 489areas by count
The building services company market in Cleveland, OH
County Business Patterns counts 81 other services to buildings and dwellings (NAICS 561790, Other Services to Buildings and Dwellings) in the Cleveland, OH metro area for 2023. Together they reported 517 mid-March employees and $32.1 million of payroll for the year. That ranks 44th of the 489 metro and micropolitan areas where Census published a count for this industry.
With 2.2 million residents in the Census 2024 estimate, that is 3.7 other services to buildings and dwellings per 100,000 people, 29.8% below the national rate of 5.3. Establishments average 6.4 employees, 27.9% above the U.S. average of 5.0. Payroll per employee comes to $62,068, 28.4% above the national $48,334.
| Measure | Cleveland, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 81 | 386 | 18,069 |
| Mid-March employees | 517 | 2,462 | 90,169 |
| Annual payroll | $32,089,000 | $127,072,000 | $4,358,192,000 |
| Employees per establishment | 6.4 | 6.4 | 5.0 |
| Payroll per employee | $62,068 | $51,613 | $48,334 |
| Establishments per 100,000 residents | 3.7 | 3.2 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: other services to buildings and dwellings in Cleveland, OH
Of the other services to buildings and dwellings in Cleveland, OH that had employees in March 2023, 76.3% had fewer than five (the U.S. share is 73.6%). 82.5% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 61 | 76.3% | 73.6% |
| 5–9 employees | 5 | 6.3% | 14.5% |
| 10–19 employees | 5 | 6.3% | 7.7% |
| 20–49 employees | 9 | 11.3% | 3.3% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other services to buildings and dwellings in Cleveland, OH use the phone for
This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand.
Typical inbound and outbound calls for other services to buildings and dwellings in Cleveland, OH:
- A business calls about pressure washing a storefront.
- A customer calls about a chimney sweep.
- A property manager calls about recurring service.
After-hours calls
After-hours calls are usually booking requests.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Phone system pricing for a 6-person building services company
The average building services company in Cleveland, OH has 6.4 employees, so a 6-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for other services to buildings and dwellings in Cleveland, OH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 440 has the most, with 589 of 1,178 exchanges (50%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 440 | 589 | Eastern | 1997 | 436 |
| 216 | 525 | Eastern | 1947 | none |
| 330 | 39 | Eastern | 1996 | 234 |
| 234 | 19 | Eastern | 2000 | 330 |
| 740 | 3 | Eastern | 1997 | 220 |
| 220 | 1 | Eastern | 2015 | 740 |
| 419 | 1 | Eastern | 1947 | 567 |
| 567 | 1 | Eastern | 2002 | 419 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a building services company in Cleveland, OH
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Cleveland, OH, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other services to buildings and dwellings are there in Cleveland, OH?
Census County Business Patterns counted 81 other services to buildings and dwellings in the Cleveland, OH metro area in 2023. They employed 517 people in mid-March.
What does a business phone system cost for a 6-person building services company?
At month-to-month list prices checked September 28, 2026, 6 users cost $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $119.00.
What area code should a building services company in Cleveland, OH use?
Area code 440 has the most assigned exchanges among the area's named places, followed by 216 and 330. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a building services company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.