CallataGuidesBusiness phone system for other services to buildings and dwellings in Scranton, PA
Other services to buildings and dwellings in the Scranton--Wilkes-Barre, PA metro area: 21 establishments in 2023, the local area codes, and what phone service costs a 6-person team.
- Establishments
- 21CBP 2023
- Employees
- 124mid-March 2023
- Per 100k residents
- 3.7U.S. 5.3
- Rank
- 139th of 489areas by count
How many other services to buildings and dwellings are in Scranton, PA?
There were 21 other services to buildings and dwellings in the Scranton--Wilkes-Barre, PA metro area in 2023, according to Census County Business Patterns (NAICS 561790, Other Services to Buildings and Dwellings). Together they reported 124 mid-March employees and $7,634,000 of payroll for the year. That ranks 139th of the 489 metro and micropolitan areas where Census published a count for this industry.
With 574,000 residents in the Census 2024 estimate, that is 3.7 other services to buildings and dwellings per 100,000 people, 31.1% below the national rate of 5.3. Establishments average 5.9 employees, 18.3% above the U.S. average of 5.0. Payroll per employee comes to $61,565, 27.4% above the national $48,334.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 21 | 485 | 18,069 |
| Mid-March employees | 124 (moderate noise) | 2,347 | 90,169 |
| Annual payroll | $7,634,000 | $133,784,000 | $4,358,192,000 |
| Employees per establishment | 5.9 | 4.8 | 5.0 |
| Payroll per employee | $61,565 | $57,002 | $48,334 |
| Establishments per 100,000 residents | 3.7 | 3.7 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at other services to buildings and dwellings in Scranton, PA
Of the other services to buildings and dwellings in Scranton, PA that had employees in March 2023, 65.0% had fewer than five (the U.S. share is 73.6%). 80.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 13 | 65.0% | 73.6% |
| 5–9 employees | 3 | 15.0% | 14.5% |
| 10–19 employees | 4 | 20.0% | 7.7% |
| 20–49 employees | not published | — | 3.3% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other services to buildings and dwellings in Scranton, PA use the phone for
This category includes pressure washing, gutter cleaning, chimney sweeping and similar services. These businesses rely on inbound calls and seasonal demand.
Typical inbound and outbound calls for other services to buildings and dwellings in Scranton, PA:
- The company calls customers to confirm appointments.
- A business calls about pressure washing a storefront.
- A property manager calls about recurring service.
Calls after closing time
After-hours calls are usually booking requests.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a building services company in Scranton, PA
The average building services company in Scranton, PA has 5.9 employees, so a 6-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What other services to buildings and dwellings in Scranton, PA get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Scranton, PA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other services to buildings and dwellings are there in Scranton, PA?
Census County Business Patterns counted 21 other services to buildings and dwellings in the Scranton--Wilkes-Barre, PA metro area in 2023. They employed 124 people in mid-March.
What does a business phone system cost for a 6-person building services company?
At month-to-month list prices checked September 28, 2026, 6 users cost $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $119.00.
What area code should a building services company in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a building services company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.