CallataGuidesBusiness phone system for drywall and insulation contractors in Boston, MA-NH
Drywall and insulation contractors in the Boston-Cambridge-Newton, MA-NH metro area: 437 establishments in 2023, the local area codes, and what phone service costs a 13-person team.
- Establishments
- 437CBP 2023
- Employees
- 5,643mid-March 2023
- Per 100k residents
- 8.7U.S. 6.1
- Rank
- 4th of 596areas by count
The drywall and insulation contractor market in Boston, MA-NH
The Census Bureau's 2023 County Business Patterns lists 437 establishments classified as Drywall and Insulation Contractors (NAICS 238310) in the Boston-Cambridge-Newton, MA-NH metro area. They employed 5,643 people in mid-March and paid $460.0 million in annual payroll. By establishment count the area is 4th out of 596 areas with published figures for drywall and insulation contractors.
Measured against its 5.0 million residents (2024 estimate), the area has 8.7 drywall and insulation contractors per 100,000 people; the U.S. rate is 6.1, so Boston, MA-NH is 42.5% above the national figure. The average establishment here has 12.9 employees, compared with 12.1 nationally. Payroll per employee comes to $81,518, 22.4% above the national $66,624.
| Measure | Boston, MA-NH | Massachusetts | United States |
|---|---|---|---|
| Establishments | 437 | 673 | 20,760 |
| Mid-March employees | 5,643 | 6,930 | 250,758 |
| Annual payroll | $460,006,000 | $551,276,000 | $16,706,406,000 |
| Employees per establishment | 12.9 | 10.3 | 12.1 |
| Payroll per employee | $81,518 | $79,549 | $66,624 |
| Establishments per 100,000 residents | 8.7 | 9.4 | 6.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: drywall and insulation contractors in Boston, MA-NH
Of the drywall and insulation contractors in Boston, MA-NH that had employees in March 2023, 69.3% had fewer than five (the U.S. share is 60.7%). 81.4% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 302 | 69.3% | 60.7% |
| 5–9 employees | 53 | 12.2% | 16.0% |
| 10–19 employees | 35 | 8.0% | 10.6% |
| 20–49 employees | 23 | 5.3% | 7.9% |
| 50 or more employees | 23 | 5.3% | 5.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a drywall and insulation contractor in Boston, MA-NH has to catch
Drywall and insulation contractors work mostly for builders and remodelers on schedules that depend on other trades. Quick responses keep projects from stalling. That holds for drywall and insulation contractors in Boston, MA-NH as much as anywhere.
A few of the calls that come in to drywall and insulation contractors in Boston, MA-NH:
- A customer calls about attic insulation.
- The contractor calls an inspector to book an insulation inspection.
- A remodeler calls about a patch job.
What drywall and insulation contractors text about
Contractors text crew schedules and progress photos.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 13-person drywall and insulation contractor
The average drywall and insulation contractor in Boston, MA-NH has 12.9 employees, so a 13-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $324.35 a month on Ooma Office Pro or $390.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,572 less than RingCentral for a drywall and insulation contractor in Boston, MA-NH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for drywall and insulation contractors in Boston, MA-NH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 781 has the most, with 763 of 3,063 exchanges (25%). A local number lets customers in Boston, MA-NH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 781 | 763 | Eastern | 1997 | 339 |
| 978 | 642 | Eastern | 1997 | 351 |
| 617 | 635 | Eastern | 1947 | 857 |
| 508 | 282 | Eastern | 1988 | 774 |
| 857 | 278 | Eastern | 2001 | 617 |
| 603 | 203 | Eastern | 1947 | none |
| 774 | 163 | Eastern | 2001 | 508 |
| 339 | 97 | Eastern | 2001 | 781 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a drywall and insulation contractor in Boston, MA-NH
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Boston, MA-NH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many drywall and insulation contractors are there in Boston, MA-NH?
Census County Business Patterns counted 437 drywall and insulation contractors in the Boston-Cambridge-Newton, MA-NH metro area in 2023. They employed 5,643 people in mid-March.
What does a business phone system cost for a 13-person drywall and insulation contractor?
At month-to-month list prices checked September 28, 2026, 13 users cost $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $259.00.
What area code should a drywall and insulation contractor in Boston, MA-NH use?
Area code 781 has the most assigned exchanges among the area's named places, followed by 978 and 617. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a drywall and insulation contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.