CallataGuidesBusiness phone system for drywall and insulation contractors in Scranton, PA
Drywall and insulation contractors in the Scranton--Wilkes-Barre, PA metro area: 14 establishments in 2023, the local area codes, and what phone service costs a 12-person team.
- Establishments
- 14CBP 2023
- Per 100k residents
- 2.4U.S. 6.1
- Rank
- 228th of 596areas by count
How many drywall and insulation contractors are in Scranton, PA?
The Census Bureau's 2023 County Business Patterns lists 14 establishments classified as Drywall and Insulation Contractors (NAICS 238310) in the Scranton--Wilkes-Barre, PA metro area. By establishment count the area is 228th out of 596 areas with published figures for drywall and insulation contractors.
Measured against its 574,000 residents (2024 estimate), the area has 2.4 drywall and insulation contractors per 100,000 people; the U.S. rate is 6.1, so Scranton, PA is 60.0% below the national figure.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 14 | 530 | 20,760 |
| Mid-March employees | 151 (high noise) | 6,181 | 250,758 |
| Annual payroll | $9,810,000 | $438,916,000 | $16,706,406,000 |
| Employees per establishment | — | 11.7 | 12.1 |
| Payroll per employee | — | $71,011 | $66,624 |
| Establishments per 100,000 residents | 2.4 | 4.1 | 6.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big drywall and insulation contractors in Scranton, PA are
Of the drywall and insulation contractors in Scranton, PA that had employees in March 2023, 72.7% had fewer than five (the U.S. share is 60.7%). For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 8 | 72.7% | 60.7% |
| 5–9 employees | not published | — | 16.0% |
| 10–19 employees | not published | — | 10.6% |
| 20–49 employees | 3 | 27.3% | 7.9% |
| 50 or more employees | 0 | 0.0% | 5.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What drywall and insulation contractors in Scranton, PA use the phone for
Drywall and insulation contractors work mostly for builders and remodelers on schedules that depend on other trades. Quick responses keep projects from stalling.
Calls a drywall and insulation contractor in Scranton, PA might handle in a typical week include:
- A builder calls to schedule hanging and finishing.
- A homeowner calls about water-damaged drywall.
- A customer calls about attic insulation.
What drywall and insulation contractors text about
Contractors text crew schedules and progress photos.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
What a phone system costs a drywall and insulation contractor in Scranton, PA
Census did not publish a reliable employee count for drywall and insulation contractors in Scranton, PA, so this comparison uses the U.S. average of 12 people per establishment. Priced per seat, 12 users would run $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,452 less than RingCentral for a drywall and insulation contractor in Scranton, PA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). A local number lets customers in Scranton, PA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for drywall and insulation contractors
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Scranton, PA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many drywall and insulation contractors are there in Scranton, PA?
Census County Business Patterns counted 14 drywall and insulation contractors in the Scranton--Wilkes-Barre, PA metro area in 2023.
What does a business phone system cost for a 12-person drywall and insulation contractor?
At month-to-month list prices checked September 28, 2026, 12 users cost $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $239.00.
What area code should a drywall and insulation contractor in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a drywall and insulation contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.