CallataGuidesBusiness phone system for drywall and insulation contractors in Springfield, MA
Drywall and insulation contractors in the Springfield, MA metro area: 23 establishments in 2023, the local area codes, and what phone service costs a 17-person team.
- Establishments
- 23CBP 2023
- Employees
- 388mid-March 2023
- Per 100k residents
- 5.0U.S. 6.1
- Rank
- 169th of 596areas by count
Drywall and insulation contractors in Springfield, MA by the numbers
The Census Bureau's 2023 County Business Patterns lists 23 establishments classified as Drywall and Insulation Contractors (NAICS 238310) in the Springfield, MA metro area. They employed 388 people in mid-March and paid $29.8 million in annual payroll. By establishment count the area is 169th out of 596 areas with published figures for drywall and insulation contractors.
Measured against its 464,000 residents (2024 estimate), the area has 5.0 drywall and insulation contractors per 100,000 people; the U.S. rate is 6.1, so Springfield, MA is 18.8% below the national figure. The average establishment here has 16.9 employees, compared with 12.1 nationally. Payroll per employee comes to $76,691, 15.1% above the national $66,624.
| Measure | Springfield, MA | Massachusetts | United States |
|---|---|---|---|
| Establishments | 23 | 673 | 20,760 |
| Mid-March employees | 388 | 6,930 | 250,758 |
| Annual payroll | $29,756,000 | $551,276,000 | $16,706,406,000 |
| Employees per establishment | 16.9 | 10.3 | 12.1 |
| Payroll per employee | $76,691 | $79,549 | $66,624 |
| Establishments per 100,000 residents | 5.0 | 9.4 | 6.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: drywall and insulation contractors in Springfield, MA
Of the drywall and insulation contractors in Springfield, MA that had employees in March 2023, 50.0% had fewer than five (the U.S. share is 60.7%). 100.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9 | 50.0% | 60.7% |
| 5–9 employees | 9 | 50.0% | 16.0% |
| 10–19 employees | not published | — | 10.6% |
| 20–49 employees | not published | — | 7.9% |
| 50 or more employees | 0 | 0.0% | 5.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What drywall and insulation contractors in Springfield, MA use the phone for
Drywall and insulation contractors work mostly for builders and remodelers on schedules that depend on other trades. Quick responses keep projects from stalling.
Calls a drywall and insulation contractor in Springfield, MA might handle in a typical week include:
- The contractor calls an inspector to book an insulation inspection.
- A builder calls to schedule hanging and finishing.
- A customer calls about attic insulation.
Texting customers
Contractors text crew schedules and progress photos.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 17-person drywall and insulation contractor
The average drywall and insulation contractor in Springfield, MA has 16.9 employees, so a 17-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $424.15 a month on Ooma Office Pro or $510.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,052 less than RingCentral for a drywall and insulation contractor in Springfield, MA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Springfield, MA
The exchanges in the area's named cities and towns are all in area code 413 (283 exchanges in NANPA's file). A local number lets customers in Springfield, MA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 413 | 283 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for drywall and insulation contractors
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Springfield, MA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many drywall and insulation contractors are there in Springfield, MA?
Census County Business Patterns counted 23 drywall and insulation contractors in the Springfield, MA metro area in 2023. They employed 388 people in mid-March.
What does a business phone system cost for a 17-person drywall and insulation contractor?
At month-to-month list prices checked September 28, 2026, 17 users cost $510.00 a month on RingCentral RingEX Core and $424.15 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $339.00.
What area code should a drywall and insulation contractor in Springfield, MA use?
Area code 413 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a drywall and insulation contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.