CallataGuidesBusiness phone system for site preparation contractors in Hilo, HI
Site preparation contractors in the Hilo-Kailua, HI micropolitan area: 38 establishments in 2023, the local area codes, and what phone service costs a 14-person team.
- Establishments
- 38CBP 2023
- Employees
- 516mid-March 2023
- Per 100k residents
- 18.1U.S. 12.3
- Rank
- 202nd of 881areas by count
How many site preparation contractors are in Hilo, HI?
County Business Patterns counts 38 site preparation contractors (NAICS 238910, Site Preparation Contractors) in the Hilo-Kailua, HI micropolitan area for 2023. Together they reported 516 mid-March employees and $43.9 million of payroll for the year. That ranks 202nd of the 881 metro and micropolitan areas where Census published a count for this industry.
With 210,000 residents in the Census 2024 estimate, that is 18.1 site preparation contractors per 100,000 people, 47.5% above the national rate of 12.3. Establishments average 13.6 employees, 20.0% above the U.S. average of 11.3. Payroll per employee comes to $85,126, 10.3% above the national $77,142.
| Measure | Hilo, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 38 | 119 | 41,777 |
| Mid-March employees | 516 (moderate noise) | 1,552 | 472,783 |
| Annual payroll | $43,925,000 | $138,982,000 | $36,471,538,000 |
| Employees per establishment | 13.6 | 13.0 | 11.3 |
| Payroll per employee | $85,126 | $89,550 | $77,142 |
| Establishments per 100,000 residents | 18.1 | 8.2 | 12.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at site preparation contractors in Hilo, HI
Of the site preparation contractors in Hilo, HI that had employees in March 2023, 65.7% had fewer than five (the U.S. share is 60.7%). 85.7% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 23 | 65.7% | 60.7% |
| 5–9 employees | 7 | 20.0% | 16.3% |
| 10–19 employees | 5 | 14.3% | 10.7% |
| 20–49 employees | not published | — | 8.0% |
| 50 or more employees | 0 | 0.0% | 4.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What site preparation contractors in Hilo, HI use the phone for
Excavation and site work contractors coordinate equipment, crews and permits across job sites. Builders and homeowners need to reach them quickly when schedules shift.
Typical inbound and outbound calls for site preparation contractors in Hilo, HI:
- A builder calls to schedule lot clearing.
- A utility locator calls about marks.
- The contractor calls a customer about access.
When nobody can pick up
After-hours calls are usually scheduling questions.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for site preparation contractors in Hilo, HI
The average site preparation contractor in Hilo, HI has 13.6 employees, so a 14-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 14 users on RingCentral RingEX Core cost $420.00 a month and 14 on Ooma Office Pro cost $349.30. On Callata the same 14 people cost $279.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,692. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
What site preparation contractors in Hilo, HI get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Hilo, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many site preparation contractors are there in Hilo, HI?
Census County Business Patterns counted 38 site preparation contractors in the Hilo-Kailua, HI micropolitan area in 2023. They employed 516 people in mid-March.
What does a business phone system cost for a 14-person site preparation contractor?
At month-to-month list prices checked September 28, 2026, 14 users cost $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $279.00.
Can an AI receptionist answer calls for a site preparation contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.