Business phone system for site preparation contractors in Massachusetts

How many site preparation contractors operate in Massachusetts

The Census Bureau counted 1,276 site preparation contractors in Massachusetts in its 2023 County Business Patterns (NAICS 238910). They employed 10,020 people in mid-March and reported $962.7 million in annual payroll. That is the 9th highest count among the 51 states and DC with published figures. Site preparation contractors make up 0.69% of the 183,767 business establishments in the state.

Per 100,000 residents (2024 estimate) Massachusetts has 17.9 site preparation contractors, 45.6% above the national rate of 12.3. The average establishment has 7.9 employees against 11.3 nationally. Payroll per employee is $96,083, 24.6% above the U.S. figure of $77,142.

Massachusetts's largest markets for site preparation contractors

Census published site preparation contractor counts for 10 metro or micropolitan areas that include part of Massachusetts. The largest is Boston, MA-NH, with 835 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 36% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at site preparation contractors in Massachusetts

68.2% of Massachusetts's site preparation contractors with employees had fewer than five people in March 2023, compared with 60.7% nationally. 81.9% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What site preparation contractors in Massachusetts use the phone for

Excavation and site work contractors coordinate equipment, crews and permits across job sites. Builders and homeowners need to reach them quickly when schedules shift.

Typical inbound and outbound calls for site preparation contractors in Massachusetts:

• A developer calls for a bid.
• The contractor calls a customer about access.
• A builder calls to schedule lot clearing.

Calls after closing time

After-hours calls are usually scheduling questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for site preparation contractors in Massachusetts

Site preparation contractors in Massachusetts average 7.9 employees, so the comparison uses an 8-person team. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Massachusetts

Massachusetts has 9 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for site preparation contractors in Massachusetts

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Massachusetts, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.