CallataGuidesBusiness phone system for masonry contractors in Kennewick, WA
Masonry contractors in the Kennewick-Richland, WA metro area: 25 establishments in 2023, the local area codes, and what phone service costs a 9-person team.
- Establishments
- 25CBP 2023
- Employees
- 225mid-March 2023
- Per 100k residents
- 7.8U.S. 5.4
- Rank
- 123rd of 573areas by count
How many masonry contractors are in Kennewick, WA?
There were 25 masonry contractors in the Kennewick-Richland, WA metro area in 2023, according to Census County Business Patterns (NAICS 238140, Masonry Contractors). They employed 225 people in mid-March and paid $13.0 million in annual payroll. By establishment count the area is 123rd out of 573 areas with published figures for masonry contractors.
Measured against its 319,000 residents (2024 estimate), the area has 7.8 masonry contractors per 100,000 people; the U.S. rate is 5.4, so Kennewick, WA is 45.8% above the national figure. The average establishment here has 9.0 employees, compared with 7.7 nationally. Payroll per employee comes to $57,916, 5.8% below the national $61,509.
| Measure | Kennewick, WA | Washington | United States |
|---|---|---|---|
| Establishments | 25 | 347 | 18,258 |
| Mid-March employees | 225 | 2,196 | 139,844 |
| Annual payroll | $13,031,000 (moderate noise) | $166,642,000 | $8,601,702,000 |
| Employees per establishment | 9.0 | 6.3 | 7.7 |
| Payroll per employee | $57,916 | $75,884 | $61,509 |
| Establishments per 100,000 residents | 7.8 | 4.4 | 5.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at masonry contractors in Kennewick, WA
Of the masonry contractors in Kennewick, WA that had employees in March 2023, 68.2% had fewer than five (the U.S. share is 68.7%). 100.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 15 | 68.2% | 68.7% |
| 5–9 employees | 7 | 31.8% | 15.2% |
| 10–19 employees | not published | — | 8.2% |
| 20–49 employees | not published | — | 5.3% |
| 50 or more employees | 0 | 0.0% | 2.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What masonry contractors in Kennewick, WA use the phone for
Masonry contractors take calls about brick, stone, chimneys and retaining walls, and crews are typically outdoors on site. A business line that rings field phones keeps estimates from slipping.
Calls a masonry contractor in Kennewick, WA might handle in a typical week include:
- A property manager calls about repointing.
- A customer calls for a patio estimate.
- A builder calls about a stone veneer.
Texting customers
Contractors text estimate times and project photos.
Texts sent from a local business number in Kennewick, WA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 9-person masonry contractor
The average masonry contractor in Kennewick, WA has 9.0 employees, so a 9-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $224.55 a month on Ooma Office Pro or $270.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,092 less than RingCentral for a masonry contractor in Kennewick, WA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for masonry contractors in Kennewick, WA
The exchanges in the area's named cities and towns are all in area code 509 (100 exchanges in NANPA's file). A local number lets customers in Kennewick, WA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 509 | 100 | Pacific | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a masonry contractor in Kennewick, WA
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Kennewick, WA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many masonry contractors are there in Kennewick, WA?
Census County Business Patterns counted 25 masonry contractors in the Kennewick-Richland, WA metro area in 2023. They employed 225 people in mid-March.
What does a business phone system cost for a 9-person masonry contractor?
At month-to-month list prices checked September 28, 2026, 9 users cost $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $179.00.
What area code should a masonry contractor in Kennewick, WA use?
Area code 509 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a masonry contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.