CallataGuidesBusiness phone system for masonry contractors in Scranton, PA
Masonry contractors in the Scranton--Wilkes-Barre, PA metro area: 44 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 44CBP 2023
- Employees
- 134mid-March 2023
- Per 100k residents
- 7.7U.S. 5.4
- Rank
- 77th of 573areas by count
Masonry contractors in Scranton, PA by the numbers
The Census Bureau's 2023 County Business Patterns lists 44 establishments classified as Masonry Contractors (NAICS 238140) in the Scranton--Wilkes-Barre, PA metro area. They employed 134 people in mid-March and paid $8,419,000 in annual payroll. By establishment count the area is 77th out of 573 areas with published figures for masonry contractors.
Measured against its 574,000 residents (2024 estimate), the area has 7.7 masonry contractors per 100,000 people; the U.S. rate is 5.4, so Scranton, PA is 42.8% above the national figure. The average establishment here has 3.0 employees, compared with 7.7 nationally. Payroll per employee comes to $62,828, 2.1% above the national $61,509.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 44 | 1,053 | 18,258 |
| Mid-March employees | 134 (moderate noise) | 6,451 | 139,844 |
| Annual payroll | $8,419,000 | $417,617,000 | $8,601,702,000 |
| Employees per establishment | 3.0 | 6.1 | 7.7 |
| Payroll per employee | $62,828 | $64,737 | $61,509 |
| Establishments per 100,000 residents | 7.7 | 8.1 | 5.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big masonry contractors in Scranton, PA are
Of the masonry contractors in Scranton, PA that had employees in March 2023, 75.0% had fewer than five (the U.S. share is 68.7%). 93.2% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 33 | 75.0% | 68.7% |
| 5–9 employees | 8 | 18.2% | 15.2% |
| 10–19 employees | 3 | 6.8% | 8.2% |
| 20–49 employees | not published | — | 5.3% |
| 50 or more employees | 0 | 0.0% | 2.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What masonry contractors in Scranton, PA use the phone for
Masonry contractors take calls about brick, stone, chimneys and retaining walls, and crews are typically outdoors on site. A business line that rings field phones keeps estimates from slipping.
Calls a masonry contractor in Scranton, PA might handle in a typical week include:
- A builder calls about a stone veneer.
- The contractor calls a supplier about stone delivery.
- A homeowner calls about a crumbling chimney.
What masonry contractors text about
Contractors text estimate times and project photos.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 3-person masonry contractor
The average masonry contractor in Scranton, PA has 3.0 employees, so a 3-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $74.85 a month on Ooma Office Pro or $90.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). A local number lets customers in Scranton, PA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for masonry contractors
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Scranton, PA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many masonry contractors are there in Scranton, PA?
Census County Business Patterns counted 44 masonry contractors in the Scranton--Wilkes-Barre, PA metro area in 2023. They employed 134 people in mid-March.
What does a business phone system cost for a 3-person masonry contractor?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a masonry contractor in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a masonry contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.