CallataGuidesBusiness phone system for masonry contractors in Charleston, WV
Masonry contractors in the Charleston, WV metro area: 14 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 14CBP 2023
- Employees
- 97mid-March 2023
- Per 100k residents
- 6.9U.S. 5.4
- Rank
- 198th of 573areas by count
How many masonry contractors are in Charleston, WV?
County Business Patterns counts 14 masonry contractors (NAICS 238140, Masonry Contractors) in the Charleston, WV metro area for 2023. Together they reported 97 mid-March employees and $3,518,000 of payroll for the year. That ranks 198th of the 573 metro and micropolitan areas where Census published a count for this industry.
With 202,000 residents in the Census 2024 estimate, that is 6.9 masonry contractors per 100,000 people, 29.0% above the national rate of 5.4. Establishments average 6.9 employees, 9.5% below the U.S. average of 7.7. Payroll per employee comes to $36,268, 41.0% below the national $61,509.
| Measure | Charleston, WV | West Virginia | United States |
|---|---|---|---|
| Establishments | 14 | 75 | 18,258 |
| Mid-March employees | 97 (moderate noise) | 451 | 139,844 |
| Annual payroll | $3,518,000 (moderate noise) | $16,505,000 (moderate noise) | $8,601,702,000 |
| Employees per establishment | 6.9 | 6.0 | 7.7 |
| Payroll per employee | $36,268 | $36,596 | $61,509 |
| Establishments per 100,000 residents | 6.9 | 4.2 | 5.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at masonry contractors in Charleston, WV
Of the masonry contractors in Charleston, WV that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 68.7%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9 | 100.0% | 68.7% |
| 5–9 employees | not published | — | 15.2% |
| 10–19 employees | not published | — | 8.2% |
| 20–49 employees | not published | — | 5.3% |
| 50 or more employees | 0 | 0.0% | 2.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for masonry contractors in Charleston, WV
Masonry contractors take calls about brick, stone, chimneys and retaining walls, and crews are typically outdoors on site. A business line that rings field phones keeps estimates from slipping.
A few of the calls that come in to masonry contractors in Charleston, WV:
- A homeowner calls about a crumbling chimney.
- A customer calls for a patio estimate.
- A builder calls about a stone veneer.
After-hours calls
After-hours calls are mostly estimate requests.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Phone system pricing for a 7-person masonry contractor
The average masonry contractor in Charleston, WV has 6.9 employees, so a 7-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. On Callata the same 7 people cost $139.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $852. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for masonry contractors in Charleston, WV
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 304 has the most, with 14 of 25 exchanges (56%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 304 | 14 | Eastern | 1947 | 681 |
| 681 | 11 | Eastern | 2009 | 304 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a masonry contractor in Charleston, WV
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Charleston, WV, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many masonry contractors are there in Charleston, WV?
Census County Business Patterns counted 14 masonry contractors in the Charleston, WV metro area in 2023. They employed 97 people in mid-March.
What does a business phone system cost for a 7-person masonry contractor?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
What area code should a masonry contractor in Charleston, WV use?
Area code 304 has the most assigned exchanges among the area's named places, followed by 681. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a masonry contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.